RESIDENT DISTRICT MANAGER

Job Description

Job Description

Salary:  $120,000/Yr-$130,000/Yr

Other Forms of Compensation: Bonus Eligible 10% 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Lead the Future of Campus Dining at Point Park University
We are seeking an entrepreneurial, forward-thinking Resident District Manager (RDM) to lead the dining program at Point Park University, a dynamic urban university in the heart of Downtown Pittsburgh.
Point Park University is entering an exciting period of growth and opportunity. We are seeking a visionary leader to build on the strong foundation already in place, bring fresh ideas and innovation to the dining program, strengthen student engagement, and position the campus dining experience for long-term success.
As the senior Compass Group leader on campus, the Resident District Manager will oversee all aspects of dining operations, financial performance, client partnerships, employee engagement, and strategic planning. This role offers a unique opportunity to influence the future of dining at Point Park while working collaboratively with university leadership to deliver an exceptional hospitality experience for students, faculty, staff, alumni, and guests.
The successful candidate will lead a diverse and talented team while driving operational excellence, enhancing the student dining experience, increasing participation, fostering innovation, and strengthening the partnership between Compass Group and Point Park University.

Key Responsibilities
Strategic Leadership & Client Engagement
•Serve as the primary Compass Group representative and strategic partner to Point Park University leadership.
•Develop strong working relationships with university stakeholders, student leaders, faculty, and administration.
•Champion a hospitality-first culture focused on enhancing student engagement and satisfaction.
•Lead strategic initiatives designed to strengthen dining participation, campus engagement, and overall program performance.
•Identify opportunities to enhance and elevate the dining experience through innovation, programming, service improvements, and emerging trends.
•Support long-term planning initiatives that align with the university's vision and future dining objectives.
•Represent Compass Group at key university, community, and alumni events.

Long Description

Operational Excellence
•Provide leadership and oversight for all dining venues, retail locations, catering operations, concessions, residential dining, and campus hospitality programs.
•Drive exceptional guest experiences through hospitality, culinary innovation, and service excellence.
•Ensure operational consistency, food quality, safety, cleanliness, and regulatory compliance across all locations.
•Leverage technology, digital engagement tools, and data-driven decision-making to enhance the guest experience.
•Foster a culture of continuous improvement and accountability throughout the operation.
•Ensure adherence to Compass Group standards, local health regulations, and university policies.
Growth & Innovation
•Collaborate with culinary, wellness, and marketing teams to introduce new concepts, promotions, and student-centered programming.
•Develop initiatives that increase meal plan engagement, retail participation, and overall customer satisfaction.
•Partner with campus stakeholders to understand student preferences and evolving dining expectations.
•Support client retention efforts and future business development opportunities through operational excellence and innovation.
•Champion sustainability, wellness, and community engagement initiatives that align with Point Park University's mission and values.
Financial Leadership
•Maintain full accountability for the account’s financial performance.
•Develop and manage annual budgets, forecasts, and financial improvement strategies.
•Monitor key performance indicators including revenue growth, labor management, food cost, purchasing controls, and profitability.
•Analyze operating trends and implement action plans to improve financial performance.
•Ensure accuracy and accountability in all budgeting, forecasting, and reporting processes.
Team Development
•Recruit, develop, and retain high-performing leaders and frontline associates.
•Build a culture focused on employee engagement, inclusion, accountability, and professional growth.
•Conduct performance reviews, talent assessments, and succession planning activities.
•Mentor emerging leaders and establish a strong leadership pipeline across the operation.
•Foster an environment that encourages collaboration, innovation, and continuous learning.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details:  

Req ID: 1569509

Compass Corporate 

HILARIA KWAKUMEY 

[[req_classification]]