Senior Regional Operations Manager

The Senior Regional Operations Manager provides leadership and oversight for multi-site logistics and transportation operations within an assigned region. This role is responsible for operational performance, customer satisfaction, financial results, workforce management, compliance, and continuous improvement across multiple locations.

Key Responsibilities

• Lead day-to-day operations across multiple locations, including dispatch, fleet management, maintenance, routing, and administrative functions.
• Ensure safe, efficient, and compliant transportation and logistics operations.
• Manage regional financial performance, including budgeting, forecasting, cost control, and profitability.
• Serve as the primary point of contact for key customers and maintain strong client relationships.
• Oversee service delivery, contractual performance, operational metrics, and reporting requirements.
• Recruit, develop, coach, and lead management and operational teams while fostering a culture of accountability and engagement.
• Identify workforce, resource, and operational challenges and implement effective solutions.
• Drive operational excellence through process improvements, standardization, and continuous improvement initiatives.
• Ensure compliance with all applicable regulatory, customer, and company requirements.
• Partner with senior leadership to execute strategic initiatives and achieve operational goals.

Minimum Qualifications & Skills

• Bachelor's degree or equivalent combination of education and experience.
• 7+ years of leadership experience in logistics, transportation, supply chain, fleet operations, or a related multi-site environment.
• Proven success leading large teams across multiple locations.
• Strong financial acumen with experience managing budgets, forecasts, and operational performance metrics.
• Demonstrated experience managing customer relationships and service-level commitments.
• Strong leadership, coaching, and talent development capabilities.
• Excellent communication, problem-solving, and decision-making skills.
• Strong analytical skills with the ability to leverage data to drive business results.
• Proficiency with Microsoft Office and operational management systems.
• Experience driving operational improvements in a fast-paced environment.
• Ability to travel up to 25% within the assigned region.