Office Manager for Public Adjusting office / Operations Manager

Job Description

Job Description

We are seeking an experienced, bilingual Office Manager for our Public Adjusting Office / Operations Manager to lead our growing property insurance claims team. This position requires someone who understands the property insurance claims industry , can manage daily office operations, supervise a team of 10 employees, and ensure the office runs efficiently and productively.

This is not an entry-level position. Candidates must have prior experience working with a Public Adjuster, Insurance Adjuster, or within the property insurance claims industry.

Requirements

✅ Fluent in English and Spanish (Required)
✅ Experience working for a Public Adjuster, Insurance Adjuster, Restoration Company, or Insurance Carrier
✅ Strong knowledge of property insurance claims and claim processes
✅ Previous management or leadership experience
✅ Detail-oriented and highly organized
✅ Computer savvy with strong Microsoft Office and reporting skills
✅ Excellent communication and customer service abilities
✅ Strong problem-solving and critical-thinking skills
✅ Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Manage and lead a team of approximately 10 employees
• Oversee day-to-day office operations
• Monitor employee performance and productivity
• Pull, review, and analyze office and claims reports
• Ensure claims are processed accurately and efficiently
• Communicate with clients, insurance companies, adjusters, and vendors
• Resolve escalated client and claim issues
• Develop and improve office procedures and workflows
• Hold staff accountable to performance goals and deadlines
• Ensure the office operates professionally, efficiently, and profitably

Ideal Candidate

The ideal candidate is a hands-on leader who can think outside the box, solve problems quickly, and confidently communicate with both clients and insurance companies. You should be proactive, resourceful, and capable of keeping a team motivated while maintaining exceptional attention to detail.

If you are bilingual, have management experience, and understand the property insurance claims business, we'd like to hear from you.

Please submit your resume outlining your experience in property insurance claims and team management.