HR Compliance Specialist

Who We're Looking For The HR Compliance Specialist reports to the Program Manager, People Services and Analytics and serves as a compliance-focused resource within the Employee Resource Center (ERC). The role responds to Tier 1 People & Culture inquiries, owns routine compliance activities, and performs transactional responsibilities across ERC operations. The Specialist applies employment policies in routine and moderately complex matters, ensures documentation integrity, and provides guidance on processes and compliance standards. The position exercises professional judgment while promoting consistency, operational reliability, and regulatory compliance. Job Responsibilities ERC Service Delivery & Transaction Processing Ensure transactional accuracy in employment verifications, unemployment documentation, motor vehicle record check processes, and related ERC activities. Receive and respond to Tier 1 People & Culture inquiries related to policies, procedures, benefits, compliance requirements, and general programs. Compliance, Audit & Records Management Monitor compliance integrity across ERC activities and identify gaps requiring corrective action. Oversee employee records management ensuring compliance and an audit‑ready state. Conduct documentation reviews to ensure adherence to established policies and audit standards. Support immigration documentation tracking and related compliance processes as directed. Policy Guidance & Employee Relations Support Interpret and apply policies in routine and moderately complex matters and ensure consistent application of procedures. Assist in providing routine guidance to leaders on progressive discipline processes and documentation requirements. Assist in drafting corrective action documentation and related communications. Support investigation preparation activities, including documentation gathering and case organization. Process Improvement, Documentation & Organizational Support Draft and revise standard operating procedures and process documentation to improve clarity and operational consistency. Support Safety Management Systems (SMS) process by following safety and security policies and reporting concerns. Perform other duties as required and/or assigned. Qualifications Bachelor’s degree in Business Administration, Human Resources or a related field is required. Additional related experience may substitute for education on a year‑for‑year basis up to four years. Three (3) years of progressively responsible HR experience, including compliance and exposure to employee relations. Intermediate experience with Microsoft Office suite including Excel, Word, PowerPoint, SharePoint, Teams and Outlook, or similar software. Working knowledge of employment law and regulatory compliance requirements. Strong professional judgment and problem‑solving skills. Effective written and verbal communication skills. Ability to build productive working relationships across departments. Ability to manage competing priorities in a dynamic environment. Work Environment and Physical Demands Work is generally performed in an office environment with minimal exposure to unpleasant or hazardous conditions. The position requires standing and sitting frequently during an eight‑hour shift, reaching overhead and horizontally, using a telephone or headset, walking, and lifting and moving material up to 20 lbs. The role involves computer use for 6–8 hours daily and may involve constant interruptions. Reasonable accommodation may be made for individuals with disabilities. Work Authorization Visa sponsorship is not available for this position. All applicants must be currently authorized to work in the United States. Mobility Status This hybrid position requires onsite presence as guided by team collaboration needs and role responsibilities. Incumbents are generally encouraged to work 8 to 12 days in office per month. Mobility status may change based on business needs. Security Sensitive Position This position is identified as a “Security Sensitive” position. CapMetro will conduct annual background checks. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in a designated security‑sensitive area. Benefits Work with a diverse, collaborative, and energetic workforce focused on innovation. Utilize free and reduced‑fare transit service. Opportunity to use onsite trainers and gym (free). Childcare and Learning Center available for children ages 6 months to 6 years. CapMetro offers other employee benefits (details upon request). Commitment to Equal Employment Opportunity CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organizational needs at the time. #J-18808-Ljbffr