Lead Installation Technician

Job Description

Job Description

The Lead Installation Technician should be responsible for the complete and satisfactory installation 

of residential HVAC equipment and accessories. Oversees the work of Assistant Installation 

Technician to ensure work is performed correctly, communicates with customers to answer questions, 

resolve problems, and ensure complete customer satisfaction.

Suggested Primary Responsibilities: 

• Installs heating, air conditioning, and ventilation equipment, as well as accessories, in accordance 

with company standards/ requirements and manufacturer specifications. 

• Designs, fabricates, and installs various ducts and duct fittings, as necessary. 

• Performs limited diagnostics, as necessary. 

• Maintains a clean work area and safeguards client floors by laying drop cloths while performing 

installations. 

• Wears floor savers while working in client homes. Inspects work area for cleanliness after job 

completion. 

• Completes installation forms which reflect tasks performed for reporting accuracy and future 

comparison. 

• Effectively communicates with customer regarding questions, concerns, and problems. 

• Performs start-ups on heating, cooling systems, and other components. 

• Responsible for the delivery and removal of equipment needed to complete installation work. 

• Confirms company vehicle is in safe working order. 

• Ensures company property, vehicles, and tools are being effectively use, maintained, and 

accounted for. 

• Maintains safe working conditions installation crew. 

• Ensures the company vehicle is properly stocked, returns defective warranty parts to the branch, 

and orders/replenishes vehicle stock as needed. 

• Trains apprentice to: 

• Properly fill out organize job folder. 

• Set and air conditioner, heat pump, furnace, or airhandler. 

• Pull vacuums on refrigerant systems to test for tightness. 

• Correctly install all versions of thermostats and wiring. 

• Program all programmable thermostats. 

• Install, wire, and plumb all IAQ products. 

• Install duct work transitions in sheet metal and ductboard. 

• Install gas lines, flue pipes, and wiring high and low voltage wiring applications as well 

as run flue liners.

• Maintain safety and quality as a top priority by: 

• Wearing only company approved and provided One Hour apparel. 

• Following safety policies and procedures. 

• Abiding by ALL One Hour standards of performance and code of ethics. 

• Maintaining a courteous demeanor with all customers and associates 

• Maintaining company vehicle, ensuring cleanliness and organization, both inside       

and out. 

• Respecting the customer’s property. Participates in ALL company sponsored            

training classes.  

Suggested/Required Knowledge, Skills, and Abilities 

• Must have a minimum of 3 years of verifiable installation work history. 

• Knowledge of the fundamental of operational functionality of residential heating, air conditioning, 

and ventilation equipment. 

• Knowledge of the layout and installation requirements of residential duct work and fittings. 

• Skilled in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and 

duct systems on residential HVAC equipment. 

• Solid communication and customer service skills. Must have appropriate trade tools. 

• Valid driver’s license and a clean driving record. Ability to pass a background check and drug 

screen

Suggested Educational/Certification Requirements:

• GED or High School Diploma 

• EPA Certification 

• NATE Certification 

• HVAC Certification or Diploma

• Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying 

equipment, bending, turning, kneeling.

Suggested Physical Requirements 

• Capability of lifting 50 pounds. 

• Capability to carry items weighing 50 pounds. Ability to stand, walk, and climb ladders and stairs. 

• Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to 

access HVAC units.