Lead Service Technician

Automotive Service Technician

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

Position Summary

As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

Essential Duties and Responsibilities

• Provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Safely operate customer vehicles with automatic and manual transmissions
• Competent in diagnosing drivability and electrical failures on most makes and models
• Mentor fellow technicians
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment
• Maintain a clean environment, tools and equipment, using company guidelines
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations

Qualifications

• ASE Certification (Preferred)
• Availability to work Saturdays, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Willingness to work with hazardous materials and in outdoor weather conditions
• Complies with Personal Protection Equipment (PPE) regulations
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and lift up to 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. Compensation: $30.00 - $60.00 per hour