Finance & Insurance Manager - Subaru (F&I)

For nearly 90 years, Williams Subaru has done business one way — The Williams Way. As a family-owned dealership, we believe in treating both our customers and employees like family. Our reputation has been built on trust, transparency, exceptional service, and creating a better car-buying experience from start to finish. We are continuing to grow and are looking for an experienced, customer-focused Finance & Insurance Manager to join our team at Williams Subaru in Charlotte. This is an opportunity to join a customer-first dealership with strong leadership support, a collaborative culture, and a loyal customer base. What You’ll Do Present and explain financing, leasing, warranty, and protection product options to customers in a transparent and professional manner Secure financing through lender partnerships while maximizing approvals and customer satisfaction Structure automotive deals efficiently and accurately in compliance with all federal, state, lender, and dealership regulations Ensure all contracts, paperwork, and funding packages are completed correctly and submitted promptly Maintain strong relationships with banks, lenders, and product providers Partner closely with the sales team to create a smooth, seamless customer experience Maintain high CSI and deliver a pressure-free, customer-focused finance experience Stay current on lender programs, compliance requirements, and industry best practices What We’re Looking For Previous automotive F&I experience with a proven track record of performance Strong knowledge of automotive financing, lender guidelines, and compliance regulations Excellent communication and relationship-building skills Ability to present products confidently and ethically Strong attention to detail and organizational skills Experience using dealership management and menu systems Team-oriented mindset with a customer-first attitude Why Williams Subaru? Family-owned and operated since 1937 Customer-first environment built on trust and transparency Strong dealership reputation and loyal customer base Competitive compensation opportunity Opportunity for long-term career growth within Williams Auto Group Closed Sundays so our team can enjoy time with family Job Type: Full-time 401(k) Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance Experience: Sales: 1 year (Required) dealership F&I: 1 year (Required) Ability to Commute: Charlotte, NC 28212 (Required) Ability to Relocate: Charlotte, NC 28212: Relocate before starting work (Required) #J-18808-Ljbffr