Assistant Studio Manager

Job Description

Job Description

Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200+ locations open in the US and Canada and 550+ new fitness studios under development nationally and internationally.

We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM
will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and drive the overarching theme of #Morelife for our members.

So what does an awesome Orangetheory Fitness employee look like? They are:
• Passionate about fitness and helping others achieve their fitness goals
• Strong leadership ability with the drive to motivate and mentor others
• Outgoing and energetic seeking to expand their sales career in the fitness industry • Someone who enjoys teamwork and wants
to be a part of a world-class fitness company
• Enthusiastic about changing people’s lives through fitness and community
• Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business

Responsibilities include (but not limited to):
• Work collaboratively with Studio Manager and Sales team to improve the studio’s overall effectiveness and efficiency
• Maintain a safe and clean studio
• Conduct telephone inquiries/follow-up calls and customer care calls
• Assist with proper onboarding of all OTF clients
• Take responsibility to ensure superior customer service • Help manage and participate in events including marketing events
• Motivate the Sales Associate team in achieving membership sales goals
• Provide oversight of the sales team • Assist with the hiring, onboarding and training
of all studio staff
• Drive the Studio’s daily, weekly, and monthly membership goals
• Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic

At Orangetheory Fitness, you will participate in the operation and success of a fast-paced fitness studio, and build relationships with Orangetheory Fitness members and the community in order to help maintain and build a strong member base. You will also be
responsible for providing studio members with a best in class customer experience.

What we look (requirements) for in an Assistant Studio Manager:
• Have an Associate's degree and functional computer skills
• Love helping clients achieve goals and possess
excellent customer service skills
• Are a fitness-minded professional with 2-years of experience working in a sales quota environment
• Are interested in further development of your professional skills sets- sales, marketing, lead generation, social media,
building and retaining clients, growing a business
• Can (truly) multi-task and stay organized in a fast-paced environment
• Practice positive, motivating and effective interpersonal communication skills
• Demonstrate the desire to lead employees and motivate teams
• Have the flexibility to work “retail” hours- days, nights, weekends, and holidays as needed
• We strongly recommend participating in 2 OTF classes per week to have some fun and be able to effectively describe the workout to prospective clients.
• Ability to manage difficult or emotional customer and employee situations.
• Attend all relevant OTF training programs

Company Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
• Health Insurance plans available for eligible employees
• Flexible schedules WORKOUT FOR FREE!
• Fitness casual dress-code
• Passionate, collaborative work environment
• Ongoing sales training and development
• Participation in studio performance-based
bonus program

Still with us? Please submit your resume and cover letter stating why this is the position for you!

Wages: hourly + commission

AAP/EEO STATEMENT Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their
race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed
and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Types: Full-time + Commission Salary: $18+ /hour Experience • sales: 1 year (Preferred) • Customer Service: 1
year (Preferred) Education • Associates Degree or Higher (Required) Location: • Queens, New York, NY (Preferred) Shifts • Morning (Preferred) • Mid-Day (Preferred) • Evening (Preferred) Hours Per Week • 34-40 (Required) Additional Compensation • Commission
• Bonuses • Store Discounts Work Location: • One location Hours Per Week • 30-39 Paid Training • Yes Management • Manager Schedule • Monday to Friday • Holidays required • Day shift • Night shift • Weekends required Job Type: Full-time Pay: $18.00 per hour
Pay May Depend On Skills And/or Qualifications Compensation: $18.00 - $20.00 per hour

Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving.
In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of
excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season.
Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond
that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and
even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that
supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement * I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position
with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things,
that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no
control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work
at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing