Mobile Service Technician

Ford Mobile Service Technician

At the Proctor Dealerships, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Proctor Dealerships is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical
• Dental
• Vision
• 401K Plan
• Vacation and Sick Leave
• Paid Holidays
• Paid Training
• Counseling Services
• Health and wellness
• Supplemental Insurances
• Discounts on products and services

As a Ford Mobile Service Technician, you will perform many of the same services remotely that you do in a dealership, including routine maintenance.

Essential duties include the following. Other duties may be assigned.

• Services provided include:
• Oil and filter change
• Brake services
• Batteries
• Tire rotation
• Wipers
• Fluids
• Filters
• Lamps and bulbs
• Diagnostic scanning
• Software updates
• Accessories installation
• Power systems analysis (PSA)
• Recalls
• Communicates daily with mobile service coordinator
• Follow time management and appointment schedule
• Maintain a clean and organized van
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Communicates with parts department to obtain needed parts and keep proper inventory in stock on van
• Saves and tags parts of the job if warranty or requested by the customer
• Returns all warranty parts to the parts department
• Performs a video multi-point inspection on all vehicles and advises if further safety or service work is required or recommended
• Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed
• Documents all work performed and recommended on the repair order in accordance with manufacturers policies and procedures with cause and correction.
• Keeps abreast of manufacturers technical bulletins
• Reports equipment failures, defects of malfunctions to service manager ASAP
• Ensures customers cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance of condition of the vehicle
• Maintains and is accountable for all dealership-owned tools. Returns them to their proper place and in the same condition. Notifies the service manager if tool condition needs repair or requires replacement.
• Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right to Know, etc.
• Maintains ComplyAuto/OSHA Training
• Maintains ASE Certifications
• Maintains SOA training
• Must be able to travel to/from training center and be away overnight as required to complete instructor led training
• Operates all tools and equipment in a safe manner
• Reports any safety issues immediately to management

This company is an equal opportunity employer and ADA compliant employer and does not discriminate because of race, color, religion, sex, age, citizenship, marital status, disability, national origin, familial status, gender identity or expression, or sexual orientation.