In Home Care Operations Supervisor

Job Description

Job Description

In-Home Care Operations Supervisor

Full-Time | Salary Exempt | Leadership Role in Home Care

Are You the Master Connector?

Join Comfort Keepers as our next Operations Supervisor and grow your career while leading a team that transforms lives—one visit at a time.

We're looking for a leader who takes initiative, thrives in a fast-paced environment, builds strong relationships, solves complex problems, and takes ownership from start to finish.

What You'll Own

•   Lead & Empower: Supervise, coach, and inspire a team responsible for delivering 1,200–1,500 weekly service hours while creating a culture of accountability, initiative, and excellence.  A culture were our caregiving team feel inspired and included, that starts with you!

•   Optimize & Innovate: Build efficient, client-centered schedules that ensure continuity of care, maximize caregiver engagement, and proactively identify opportunities to improve operations.

•   Be the Go-To Leader: Participate in our leadership on-call rotation to confidently resolve staffing challenges, client concerns, and unexpected situations with sound judgment and urgency.

•   Recruit & Onboard: Identify exceptional talent, conduct interviews, and create an outstanding onboarding experience that sets new team members up for success.

•   Collaborate & Strategize: Partner with clinical and office teams to anticipate staffing needs, solve operational challenges, and align resources with exceptional client care.

•   Take Initiative & Drive Results: Work independently, anticipate problems before they arise, make confident decisions, and follow through until every issue is fully resolved. We value leaders who don't wait to be asked—they step up, take ownership, and continuously look for ways to improve.

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What You Bring

•   Scheduling Savvy: At least 2 years of experience in home care, healthcare, or similar service-oriented medical business.

•   Care Experience: Background in direct care or caregiving is a strong plus.

•   Leadership Presence: Proven ability to supervise, motivate, and develop high-performing teams.

•   Puzzle-Passion: An analytical mindset that loves turning chaotic variables into calm, workable schedules.

•   Persistence: You would not want to leave the job undone—period.

•   On-Call Flexibility: Ready to step in when emergencies strike.

Why Comfort Keepers?

•   Meaningful Mission: "To bring together passionate, like-minded individuals to improve the quality of life in the place our clients call home."

•   Competitive Salary & Performance Bonus Program

•   Comprehensive Benefits: Health insurance, dental & eye insurance, long term - short term insurance, hospitalization insurance, paid time off, paid sick leave, and a retirement plan with company match.  

•   Perks at Work: Enjoy exclusive discounts on travel, entertainment, restaurants, and retail.  Logo clothing perk!

•   Growth & Opportunity: Make a meaningful impact, influence operational improvements, and grow your leadership career within an organization that values innovation and initiative.

Is This You?

If you're a relationship builder, an exceptional problem solver, someone who takes initiative without being asked , and a leader who owns outcomes from beginning to end, we'd love to meet you.

Apply today and join Comfort Keepers, where your leadership helps transform care into connection.