Restaurant Tech Research Expert (Remote, Paid)

Role Overview Mercor is recruiting UK‑based Restaurant & Hospitality Technology Experts for a research project with a leading client. We are looking to speak with three expert profiles across UK restaurant operations and restaurant technology (POS and the broader tech stack). The role is a paid expert call to contribute to a research project on restaurant technology. It is fully remote, project‑based, and may lead to future opportunities with Mercor. Expert Profiles Profile 1 — COO / Operations Director at a UK restaurant group (c. 5–30 sites) Recent experience implementing the restaurant’s POS and broader technology stack. Call will explore: current operational pain points; current tech stack across the workflow; purchasing criteria; product relevance; and reasons/barriers to switching providers. Profile 2 — Owner or senior operator at a smaller restaurant (c. 1–5 sites) From a different model than Profile 1 (e.g., QSR / fast casual, pub, cafés, or delivery‑focused). Call will explore: pain points; current tech stack; willingness to pay; decision‑making and buying criteria; support needs and requirements; digitisation and integration maturity. Profile 3 — (Former) Commercial or Product Director / Leader from a POS vendor Experience with restaurant technology/POS platforms such as Toast, Lightspeed, Epos Now, or Square. Call will explore: UK market structure; competitive dynamics; pricing and business models; sales dynamics; product insight including strengths, gaps, and differentiation. Essential Qualifications UK market experience across all three profiles. Recent experience in technology selection and implementation. Role Responsibilities Contribute to a research project via a paid expert call. Project is fully remote and on a project‑based basis. Successful contributions may increase chances for future projects with Mercor. Vet Process Resume + work history screen. Short screening to confirm relevant expertise and profile fit. #J-18808-Ljbffr Mercor