Group Leader

About Conair Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories. Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring. Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products. At Conair, we inspire our customers with innovative high-quality products and iconic brands that enhance their lives. Position Summary The Distribution Process Assistant (DPA) - Outbound Dock supports the daily execution of outbound shipping operations by coordinating workflow, monitoring productivity, ensuring shipment accuracy, and providing frontline operational support to associates and leadership. This role serves as a key liaison between warehouse associates, supervisors, transportation partners, and other departments to ensure customer orders are shipped safely, accurately, and on time. Essential Duties And Responsibilities Support daily outbound dock operations, including order staging, loading, shipping verification, and trailer management. Monitor workflow and coordinate labor to ensure shipments are processed efficiently and meet service level expectations. Assist in assigning work and providing direction to warehouse associates during the shift. Track outbound volume, productivity, and operational performance metrics. Verify shipment accuracy and ensure proper documentation is completed before trailer departure. Monitor dock activity and communicate loading priorities to associates and equipment operators. Assist with troubleshooting operational issues, shipping discrepancies, inventory concerns, and system-related challenges. Ensure compliance with company safety policies, operational procedures, and quality standards. Conduct floor audits to identify process improvement opportunities and maintain operational excellence. Support employee training, onboarding, and cross-training initiatives. Partner with Inventory Control, Transportation, Customer Service, and Operations teams to resolve shipment-related issues. Assist leadership with reporting, daily shift communication, and operational planning. Serve as a backup resource for supervisory duties as assigned. Required Qualifications High School Diploma or GED required. 1-3 years of experience in warehouse, distribution, fulfillment, or logistics operations. Experience working in shipping, outbound, or dock operations preferred. Working knowledge of Warehouse Management Systems (WMS), RF scanners, and shipping processes. Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams. Strong organizational, communication, and problem-solving skills. Ability to prioritize multiple tasks in a fast-paced environment. Ability to work effectively with employees at all levels of the organization. Preferred Qualifications Experience coordinating workflow within a distribution center environment. Prior experience serving as a lead, trainer, process assistant, or team lead. Forklift certification or material handling equipment experience. Experience with labor tracking, productivity reporting, and KPI management. Physical Requirements Ability to stand and walk for extended periods throughout the shift. Ability to lift up to 50 pounds occasionally. Ability to work in a warehouse environment with varying temperatures, noise levels, and dock traffic. Ability to bend, reach, climb, and perform physical warehouse activities as needed. Core Competencies Operational Execution Shipping & Outbound Processes Leadership and Team Support Communication Skills Problem Solving Customer Focus Attention to Detail Time Management Safety Awareness Continuous Improvement Work Schedule Must be flexible to support various shifts, overtime, weekends, and peak operational periods as business needs require. Key Performance Indicators (KPIs) On-Time Shipment Performance Shipping Accuracy Dock Throughput Productivity Rates Trailer Turnaround Time Inventory Accuracy Safety Compliance Quality and Error Reduction Metrics What We Offer Comprehensive Medical/Dental/Vision plans Generous Paid Time Off Programs Life & Disability Insurance FSA/HSA/Dependent Care FSA Paid Parental Leave 401k and company match EAP & Employee Wellness Programs Volunteer Days Paid Time Off Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled #J-18808-Ljbffr Conair LLC