Practice Manager

Description: The Practice Manager collaborates with the Director of Operations in making operational decisions for the partner practice. This role serves as a key member of the Black Orthodontics team, collaborating with Doctors and other clinical/administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge. Essential Job Functions: Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values) Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.) Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed Assist in Marketing collaboration, organization, and execution Manage and own bonus tracking and practice and team member KPIs Assist with Doctor Schedule Templating and Team Member scheduling Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.) Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops Track all licensure and certification updates Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control) Ensure compliance with payer and reimbursement policies Manage invoice payment/receipt with CTS collaboration Deliver excellent patient service and care (concerns, reviews, etc.) Own training new Team Members and development/implementation of training manuals/plans Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.) *Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice. Strong interpersonal and communication skills to effectively communicate with the team, patients, and Doctor Excellent leadership, motivation, team building, and training skills Ability to understand and analyze P&L and financial statements In-depth knowledge of orthodontic best practices and standards Ability to problem-solve and retain talented team members through continued relationship building 1-3 years of management experience Valid driver’s license Preferred Requirements: 1-2 years recent experience in dental environment 1-2 years of orthodontic practice management experience Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD Robust 401k plan, including a company match up to 4% #J-18808-Ljbffr