Ophthalmology Assistant

Position Summary The Ophthalmic Assistant supports the clinical team by performing specialized diagnostic testing, assisting physicians with patient care, and ensuring efficient daily operations within the ophthalmology department. This role requires strong technical skills, attention to detail, and a commitment to delivering high‑quality patient care in a fast‑paced outpatient environment. Responsibilities Promptly and professionally assist the doctor in patient care. Conduct technical workups, patient interviews and special testing. Communicate with patients regarding follow‑up care, surgeries, procedures, schedule changes, symptoms, and surgery scheduling. Maintain and clean all equipment, reporting non‑working items to supervisor. Return phone calls to patients and pharmacies. Assist in minor office surgery as needed. Efficiently and accurately interview patients and document histories. Independently perform specialized ophthalmic testing appropriate to the subspecialty. Accurately perform: Refractions Lensometry Keratometry Tonometry Muscle testing Pupil exams Special testing such as HVF and OCT Scribe readily when doctor desires. Provide clear communication to patients regarding tests, procedures, and expectations. Minimum Education Requirements High school diploma or GED. JCAHPO Ophthalmic Assistant Certification or Certified Ophthalmic Technician (COT) preferred. Professional bedside manner. Computer and typing skills (minimum 45 wpm). Flexibility to work full‑time hours, including rotating weekends. Passion for helping others in an outpatient clinical setting. Excellent verbal, written, and interpersonal communication skills. High attention to detail and ability to work effectively within a team. Experience in a service‑oriented industry is a plus. Demonstrated commitment to outstanding results and compassionate patient care. Ability to commute to satellite office locations as needed. Bilingual language skills required or preferred depending on site location. Minimum Background Requirements Good understanding of ophthalmic practice and patient care. Knowledge of medical instrumentation and its proper care and usage. Ability to assess common safety hazards and take precautions. Willingness to help in all areas and understand the need for efficient use of time. Minimum Demonstrated Skills Maintain patient confidentiality. Consistently work up three patients per hour. Working knowledge of eye anatomy, disease, symptoms and ocular meds. Basic knowledge of contact lenses. Utilize proper eye drop technique and sterility. Utilize proper universal precaution procedures. Understand common anterior segment disorders and oculoplastic conditions. Communicate well to patients about cataract surgery and oculoplastic procedures. Display consistent professionalism. Be energetic and empathetic with patients. Consistently display positive rapport with fellow employees. Demonstrate flexibility in job assignment. Demonstrate initiative in accomplishing practice goals. Maintain certification if certified. Physical Demands Must be able to stand for long periods of time. Must be able to write. Must be able to hold arms at shoulder height. Must have manual dexterity to work with ophthalmic equipment. Total Rewards at VillageMD Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401(k) savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. #J-18808-Ljbffr