Billing Specialist

Pillars of Wellness is a mental health therapy practice providing in-person and telehealth services across Indiana and Illinois. Our team is dedicated to matching every client with the right clinician and supporting our staff with a well‑organized, tech‑savvy administrative team behind the scenes. Pillars of Wellness is seeking a reliable and compassionate Billing Specialist to join our team. The Billing Specialist will play a critical role in creating a warm and welcoming atmosphere, managing incoming calls, and providing administrative support to our mental health professionals. The ideal candidate will have excellent communication skills, exceptional attention to detail, and experience in medical billing. Essential responsibilities include working with our billing department to streamline billing into our EMR system. Responsibilities Reviewing patient bills for accuracy and completeness, and obtaining any missing information. Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing. Following up on unpaid claims within the standard billing cycle time frame. Obtaining referrals and pre‑authorizations as required. Answering all patient or insurance telephone inquiries pertaining to assigned accounts. Provide administrative support to mental health professionals, including preparing and processing forms, documents, and reports. Qualifications One year of medical billing is required. Knowledge of insurance guidelines. Competent use of computer systems and electronic medical records. Ability to multitask. The ideal candidate is a collaborative team player who values open communication, builds positive relationships across departments, and is committed to supporting both colleagues and clients. They approach challenges with a solutions‑oriented mindset and contribute to a positive, accountable, and supportive work environment. Benefits Health, dental, and vision insurance. IRA with 3% Company Match. Paid Time Off (PTO). 10 Paid Holidays. Wellness Days. Professional Development Days. Flexible Schedule. Career & Organizational Growth Opportunities. #J-18808-Ljbffr