Customer Service Specialist

Inside Sales/Customer Service Our client, a reputable company specializing in construction products, is seeking a dedicated Inside Sales/Customer Service professional to join their team. As an Inside Sales/Customer Service representative, you will be an essential part of the customer support department, assisting both contractors and residential customers. The ideal candidate will demonstrate friendliness, energy, reliability, conscientiousness, and a strong desire to learn about a wide range of products, contributing positively to the company's success. Job Title: Inside Sales/Customer Service Location: Fishkill, NY Pay Range: $20.00/hr Shift: Monday through Friday 7am-5pm and some Saturdays until Winter from 7:30am-12:00pm What's the Job? Greet customers warmly and professionally, providing excellent service and support Recommend appropriate products based on customer needs and inquiries Utilize point of sale software and inventory systems to process transactions accurately Assist in showing products in the yard and navigating the inventory Support the team with various administrative tasks, including basic bookkeeping and accounts payable What's Needed? Minimum of 2 years of experience in customer service, sales, or related roles Proficiency in MS Office, MS Excel, bookkeeping, accounts payable, and basic accounting Strong communication and interpersonal skills to engage effectively with diverse customers Ability to learn and adapt quickly to new products and systems Physical ability to walk outside to the yard and upstairs to the office as needed What's in it for me? Opportunity to work with a well-established local company in a supportive environment Engage in meaningful work that helps customers and supports community projects Gain experience with inventory management and point of sale systems Work Monday through Saturday with winter hours from 7:00 am to 4:00 pm Be part of a team that values reliability, enthusiasm, and continuous learning