PAYROLL SPECIALIST

Payroll Specialist - Bloomingdale, ILCanteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.Come grow with us. We are Canteen.Job SummaryAt Canteen, great hospitality doesn't stop at the micro market or the coffee station. It also shows up when someone on our team has a question about their paycheck. As a Payroll Specialist, you'll be the welcoming, knowledgeable voice that keeps our people feeling taken care of. You'll support our payroll applications, answer questions with warmth and clarity, and spot ways to make the whole experience smoother.What You'll DoGreet incoming calls and emails with a service-first mindset, following our established procedures and performance standardsCreate work orders and capture clear, structured details for every issueListen closely, understand the question, and recommend the right resolutionProcess emails and off-cycle checks within our service level agreementsComplete corrections identified through internal data auditsProvide support across all payroll applications and suggest enhancements for the futureSpot trending work orders, flag the impact on other teams or applications, and offer troubleshooting ideasIdentify process inefficiencies, then document, test, and roll out improvements and train your teammates on themLead customer service efforts on projects that span multiple teams in the departmentPitch in on other duties as needed, the way a good team always doesWhat We're Looking ForPayroll operations or payroll customer service specialist experience, or 2 years of call center customer service experienceA track record of serving clients in a fast-paced, complex, deadline-driven environmentPayroll processing knowledge and SAP experience (preferred)Bachelor's degree (preferred)A problem-solver's curiosity, a steady, friendly presence under pressure, and pride in getting the details rightWhy Join UsCanteen is part of Compass Group, a global leader in foodservice and hospitality. We keep people fueled, connected, and cared for every day, and our payroll team is a big part of that. Here, you'll work with colleagues who value service, help shape the way we work, and have room to grow your career within a company that is always on the move.Ready to bring your payroll expertise to a team that treats everyone like a guest? Apply to Canteen today!Canteen is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Applications are accepted on an ongoing basis.Canteen maintains a drug-free workplace.Associates at Canteen are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.Certain positions may require Florida Level 2 background screening. Details: ID: 1583252