Warehouse Lead - Outbound

Job Description

Job Description

EFC International is seeking a Warehouse Lead - Outbound to our outbound operations including production order processing, kitting, bagging, plating coordination, order picking, packing, freight and parcel shipping, and delivery/VMI driver activities. This role is responsible for ensuring customer orders are processed accurately, fulfilled efficiently, and shipped on time while maintaining high standards of quality, productivity, and customer service. Excellent communication, leadership, and collaboration skills are essential. Experience in the construction or fastener industries is a plus.

What You'll Do

• Provide daily leadership and direction to the Production Orders, Parcel Packing, Strut Accessories, LTL Packing, Order Pulling, Truck Shipping, Delivery Driver, and VMI Driver teams.
• Oversee production order processing (bagging, kitting, plating coordination) to ensure orders are built accurately and on schedule.
• Manage order pulling operations across LTL, parcel, and will-call order types to meet daily pick schedules.
• Oversee packing operations (parcel, strut accessories, LTL) for accuracy, packaging standards, and on-time readiness for shipment.
• Manage outbound truck/freight (LTL/TL) shipping, including carrier coordination, load scheduling, and shipping documentation.
• Coordinate delivery driver and VMI driver activities, including route/schedule coverage and VMI setup requirements.
• Monitor outbound service levels (on-time ship, order accuracy, shipping errors) and escalate capacity or staffing risks to the Warehouse Manager.
• Coordinate with Purchasing, Sales, Operations, and Warehouse teams regarding shipping status and anticipated breaks in service.
• Train team members on warehouse procedures, expectations, systems, and best practices.
• Maintain organized, clean, and safe shipping and staging areas.
• Ensure compliance with company safety policies and warehouse procedures.

What We're Looking For

• High school diploma or equivalent required.
• 2–4 years of warehouse, logistics, or shipping experience.
• Prior leadership or lead experience preferred.
• Experience in distribution or manufacturing environments is a plus.
• Familiarity with ERP or WMS systems for order processing and shipping.
• Ability to prepare and process shipping documents (domestic and international).
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Knowledge of carrier portals and freight booking systems preferred.
• Experience supervising a team of 1 to 4 employees.

Why Join Us?

At EFC International, we take pride in fostering a supportive and collaborative workplace where every team member plays an important role in our success. You’ll have the opportunity to lead and develop a warehouse team while ensuring safety, accuracy, and efficiency every step of the way.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Pre-Employment Requirements

Employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law.