Sales Associate

Job Description

Job Description

Sales Associate Reports To: Store Manager / Assistant Store Manager

Join a Team Where Your Energy, Personality & Customer Service Skills Matter

Are you outgoing, motivated, and great with people? Do you enjoy helping customers find what they need while working in a fast-paced, team-oriented environment? If so, we’re looking for a Sales Associate who’s ready to make an impact.

In this role, you’ll be the face of the store — helping customers, processing payments, supporting deliveries, keeping the showroom looking its best, and driving sales growth. Every day brings something different, and your ability to connect with customers and create a positive experience will help set you apart.

If you’re dependable, customer-focused, and excited about growth opportunities, we’d love to have you on our team.

What You’ll Do

Deliver Outstanding Customer Service

• Greet customers warmly and help them find products that fit their needs 
• Answer incoming calls professionally and direct customers appropriately 
• Assist customers with orders, applications, and product questions 
• Verify customer information and schedule delivery appointments 
• Follow up with customers after delivery to ensure satisfaction and build long-term relationships 

Support Sales & Store Growth

• Help drive sales through excellent customer service and product knowledge 
• Learn current promotions and advertising campaigns to confidently explain offers to customers 
• Assist with in-store marketing and promotional efforts 
• Contribute ideas to help attract new customers and grow the business 

Manage Payments & Customer Records

• Process customer payments accurately, including in-store, delivery, and mailed payments 
• Maintain responsibility for balancing and handling the cash drawer 
• Create and maintain organized customer files and rental agreements 
• Enter customer information and agreements into the system accurately 

Maintain the Showroom

• Help keep the showroom clean, organized, and visually appealing 
• Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations 
• Prepare returned items to be showroom-ready within company timelines 
• Verify pricing and displays follow company standards 

Assist with Deliveries & Operations

• Prepare merchandise ahead of scheduled deliveries 
• Help coordinate delivery routes for efficiency 
• Track inventory accessories such as remote controls and owner’s manuals 

What We’re Looking For

• High school diploma, GED, or equivalent experience 
• At least one year of retail, sales, or customer service experience preferred 
• Strong communication and people skills 
• Positive attitude and team-oriented mindset 
• Ability to multitask and stay organized in a fast-paced environment 
• Strong attention to detail and accuracy 
• Ability to lift up to 75 lbs. 
• Ability to handle customer concerns professionally and confidently 

Why You’ll Love Working Here

• Opportunity for growth and advancement 
• Fun, energetic, and supportive team environment 
• Hands-on experience in sales, customer service, and operations 
• Every day is different — no boring routine 
• The chance to build relationships and make a real difference for customers 

Work Environment

This role includes active, hands-on work both in the store and occasionally in customer homes. Team members should be comfortable with:

• Standing, walking, bending, lifting, and moving throughout the day 
• Working with cleaning supplies and equipment 
• Managing multiple responsibilities and adapting quickly 
• Occasional overtime or flexible scheduling as needed 
• Attending company training sessions for continued development 

Ready to Grow With Us?

If you’re enthusiastic, dependable, and ready to build a career with a company that values great customer service and teamwork, apply today and become part of our growing team.