Program Manager

Program Manager (Key Personnel) — IT DOSS (FLETC) Pay range: $80.00/hr - $85.58/hr (Unburdened). This range is provided by SMX Services & Consulting, Inc. Actual pay will be based on your skills and experience — talk with your recruiter to learn more. Worksite: FLETC HQ (Glynco, GA) and TDYs as needed to Artesia, NM; Charleston, SC; Cheltenham, MD Schedule: Mon–Fri, roughly 7:00 a.m.–5:00 p.m. (occasional off‑hours by approval) Suitability: Public Trust / FLETC onboarding compliance Pay Rate (Unburdened): $80.00 - $85.58/hr Role Summary Lead the IT DOSS program across multiple workstreams. Drive performance against SLAs, manage risk/issue/change, oversee budget/schedule/quality, and coordinate stakeholders and reporting. Responsibilities Provide overall program governance and day‑to‑day leadership across IT operations and modernization efforts. Develop and manage risk and opportunity documentation; apply technical and technical‑management processes. Oversee performance‑based service agreements (PBSA), cost controls, and schedule adherence. Lead planning, status, and deliverable reviews; ensure audit‑ready documentation. Coordinate transition activities, reporting cadence, and customer communications. Minimum Qualifications (Government‑defined) Education: Minimum four‑year degree with a major in engineering, system management, business administration, and/or related field. Experience: At least seven (7) years of IT program or project management experience, including: Developing risk and opportunity management documents Developing/applying technical and technical management processes Managing performance‑based service agreements (PBSA) Developing/managing project budgets Writing business cases Strategic planning Required Certifications None explicitly required by the Government for this position. Core Skill Sets Program/portfolio leadership in complex IT environments Risk, issue, and change control; schedule and financial management PBSA oversight and vendor/stakeholder coordination Executive communication, reporting, and briefing development Strategic planning and business case development Process development and continuous improvement #J-18808-Ljbffr