Lead, Strategy & Operations - CashNetUSA (Hybrid)

Lead, Strategy & Operations - CashNetUSA (Hybrid)

Chicago, IL

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role

As a Lead within our Strategy & Operations department, you will directly support the CashNetUSA P&L and tackle projects that ensure Enova is operating at peak performance, and continuously improving to provide the best possible experience for our hardworking customers. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities

• Own and manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
• Own end to end projects from initial recommendation and scoping through implementation/execution and assurance of successful business impact.
• Serve as a senior resource of the S&O team and be responsible for driving high impact projects.
• Build and cultivate relationships with cross-functional teams and leaders throughout the organization.
• Anticipate bottlenecks, provide leadership around problem solving, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results.
• Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
• Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.
• Lead and mentor team members

Requirements

• Bachelor's degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• MBA strongly preferred.
• 8+ years of tangible work experience dealing with process improvement, management consulting or data analytics specifically in credit risk and or collections discipline.
• 3+ years of SQL or similar experience using large datasets.
• Experience leveraging data to drive business decisions.
• Demonstrate strong analytical thinking through excellent written and oral communication skills.
• Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.

Compensation

The budgeted annual salary range for this position is $97,200 to $140,400. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

Benefits & Perks

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.