Director Operations

Always delivering crave‑able food, in a timely manner, that meets or exceeds Chick‑fil‑A Quality Requirements. Coaching the behaviors of all Team Members who work in the Kitchen. Those behaviors include: Living out our Core Values: To make a difference in the lives of team members, our guests, and the community. Always delivering crave‑able food. Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of Service. Vigilant attention to the organization and appearance of the BOH area that ensures a refreshingly clean environment. Execution of systems that ensures a Food Safety environment. Monitoring behaviors in BOH that impact Food Cost. Those behaviors include: Waste tracking for chicken, fries, prep and breakfast. Ensuring chicken tracking is taking place. Seeking credit from supplier for underweight cases of chicken. Enforcing a culture of “cooking less, more often.” Ensuring proper portioning and weights of products are met according to Chick‑fil‑A recipe standards. Evaluating performance of Labor Cost along the Executive Director(s) of Operations. Reviewing the schedule before it gets posted. Looking at Time Punch Variance Report (Actual vs. Scheduled Hours). Review Labor Report for opportunity to improve productivity. Inventory management. Complete Weekly Truck Orders. End‑of‑Month Counts and input. Maintaining accurate transfer logs. Effective & efficient ordering. Maintaining a LEAN production environment (Kitchen I pads, Lean kitchen thawing). Coaching, evaluating, and providing accountability for all kitchen Team Members. Collaborate with other Directors to ensure unity and clarity. Holding each other (Directors) accountable for their roles and responsibilities. Assign kitchen team members cleaning responsibilities. Benefits of working at Chick‑fil‑A Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick‑fil‑A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick‑fil‑A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick‑fil‑A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick‑fil‑A restaurant. Our high retention rate is proof that team members really enjoy working at Chick‑fil‑A. Scholarship Opportunities Free Food 401K Health Insurance Paid Time off Benefit eligibility grows with tenure. #J-18808-Ljbffr