FS8 - Front Desk Associate

F45 Training and FS8

F45 Training's mission is to deliver results-driven functional training designed for every fitness level from elite athletes to those just beginning their wellness journey. Through expert coaching, team-based workouts, and performance-focused programming, we help individuals build strength, improve endurance, and achieve their personal fitness goals in a supportive community environment.

FS8's mission is to create intelligent, low-impact, high-performance workouts that strengthen the body, improve mobility, and support long-term wellness. The brand focuses on combining functional strength training with Pilates precision and mindful movement to help members move better, feel stronger, and build sustainable fitness habits.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details.

Job Title

Job Description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Location: FS8 Ballston

4001 9th St N, Arlington, VA 22203

What You'll Do:

• Greet members and guests warmly, create an energizing first impression, and maintain a positive studio atmosphere throughout every shift
• Book, reschedule, and follow up on class reservations proactively ensuring every member gets into their next class
• Handle in-studio membership sign-ups, renewals, and questions about pricing, packages, and class formats
• Sell and assist with FS8 merchandise, keeping the retail area stocked, organized, and visually appealing
• Support social media efforts capturing studio content, posting Stories, and engaging with the local wellness community online
• Assist with day-to-day administrative tasks including emails, scheduling support, and member communications
• Maintain a clean, tidy studio sweeping, wiping down equipment, restocking supplies, and keeping common areas pristine
• Be a knowledgeable resource for members and prospects on classes, instructors, and the FS8 method
• Assisting with studio set up and off site events
• Communicating any employee or client complaints and grievances to management, and supporting a timely and appropriate resolution
• Proactively identifying and reporting any visible maintenance or equipment issues to ensure a safe and seamless client experience

Who You Are:

• Genuinely passionate about Pilates, fitness, and the wellness space you live the lifestyle
• A natural communicator who is warm, articulate, and at ease talking with a wide range of people
• Detail-oriented and organized, with the ability to juggle multiple tasks during busy class transitions
• Comfortable and confident on social media platforms (Instagram especially)
• A self-starter who takes initiative and doesn't need to be asked twice
• Sales-minded and excited to share and recommend memberships and merchandise
• Reliable, punctual, and proud of the space you help run

Requirements:

• Availability for a minimum of 15 hours per week, including consistent weekend shifts (Saturday and/or Sunday availability is required)
• Previous customer service, retail, or front desk experience preferred
• Experience with booking or studio management software a plus (Mindbody, etc.)
• Interest or background in Pilates, yoga, or group fitness strongly preferred
• Basic computer proficiency and comfort with digital communication tools

Perks:

• Complimentary FS8 Ballston classes
• Staff discounts on FS8 merchandise
• Be part of a close-knit, passionate team in a growing global studio brand
• Opportunity to grow within the studio and take on additional responsibilities

Compensation: $15.00 per hour