Operations Clerk

Job Responsibilities:

• Create and maintain safe working environment and culture within the organization.
• Ability to create orders for quoted jobs or installation with multiple processes in SAP of limited complexity but with unique job requirements.
• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations.
• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction.
• Review, analyze, and cleanse data.
• Action resolution for customer orders when purchase orders are flagged for non-compliance.
• Able to perform non-routine tasks related to customer issues and resolution.
• Resolves issues from 3rd party processer of customers’ orders of limited complexity.

Skills:

• Data Analysis &; Data Cleansing
• Accounts Receivable &; Issue Resolution
• Analytical &; Problem-Solving Skills
• ERP Systems (SAP Preferred)
• Attention to Detail &; Accuracy
• Microsoft Office &; Business Tools Proficiency
• Communication &; Cross-Functional Collaboration

Education/Experience:

• High school diploma or equivalent plus 3 years of applicable work experience or bachelor’s degree with demonstrated capability in comparable work
• ERP experience required
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
• Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)