Parts Counterperson

Experienced Parts Counterperson

Rosen Automotive is a family-owned and operated group of dealerships proudly serving customers in the Milwaukee and Madison areas for years. Our success comes from working together as a team just like a family.

We are currently seeking an Experienced Parts Counterperson to join our Honda location in Milwaukee, WI. If you're passionate about providing excellent customer service and enjoy being part of a supportive, collaborative team, we want to hear from you!

Responsibilities

• Oversee the entire sales process from start to finish.
• Communicate effectively and professionally with customers and staff.
• Provide accurate updates on parts status to customers.
• Read and interpret the parts catalog to identify the correct components.
• Answer phone calls and provide price quotes and product information.
• Review shop estimates to verify parts accuracy and pricing.
• Deliver high-level service to both internal and external customers.
• Pull and fill orders from stock and maintain inventory accuracy through weekly bin checks.
• Notify the Parts Manager of out-of-stock items requiring immediate attention.
• Source and order parts from external suppliers when needed.
• Ensure all internal parts requests are properly billed on repair orders.
• Receive payments or process credit authorizations for retail customers.
• Prepare orders for shipment, delivery, or pick-up.

Qualifications

• High school diploma or equivalent required.
• Prior automotive parts sales experience preferred.
• Strong organizational and time management skills.
• Ability to thrive in a fast-paced environment.
• Able to read and interpret technical documents, safety rules, and operating instructions.
• Basic math and able to calculate discounts, percentages, and pricing.
• Valid driver's license and clean driving record required.
• Must be willing to undergo a pre-employment drug screen and background check.

Benefits

• Competitive Pay
• 40-hour Work Week No Sundays!
• Fun and Friendly Work Culture
• Medical, Dental, and Vision Insurance
• Life Insurance & Short-Term Disability
• AD&D Coverage
• 401(k) with Company Match
• Employee Discounts on New & Used Vehicles, Parts, and Service
• Paid Training
• Paid Holidays

At Rosen, you're not just another employee, you're part of a team that values trust, respect, and teamwork. When we work together, we're stronger, and that strength is what drives our success.

Ready to Join the Rosen Family? Apply today and start your career with a company that values people, performance, and pride in everything we do.