Kitchen & Bath Designer

Job DescriptionJob Description

BASIC FUNCTION: responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service.RESPONSIBILITIES (other duties may be assigned as needed):Provide a high level of customer service to ensure clients complete satisfactionFollow up on quotes, outstanding orders, etcDevelop relationships with customers responding to their questions efficiently and courteouslyProcess orders in person, on phone or via emailEfficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction Discussing features and benefits of products and servicesDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountVisiting jobsites for measures and design SKILLS, KNOWLEDGE & ABILITIES:Ability to read, write, and speak in EnglishAble to complete basic math and measurement skillsProficient with Microsoft Office productsExperience in 20/20Previous Kitchen and Bath design experienceDetail orientedTo be self-motivated and have a strong work ethicAbility to work independently and within a team settingCommunication (verbal communication, persuasive impact, listening, written communication) PHYSICAL DEMANDS:Ability to stand and sit, climb or balance, and stoop, kneel, crouch, or crawl.Manual dexterity.Ability to talk and hear.THIS IS NOT A REMOTE POSITION

Monday - Friday 8:00a - 5pm & Rotational Saturdays 8a-12p

**THIS IS NOT A REMOTE POSITION**

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