Associate Director, Customer Support Operations
Gemini
Gemini is seeking an Associate Director of Customer Support (Operations Center) to lead workforce management and regional operations in Tempe, AZ. This role blends hands-on responsibilities with senior leadership oversight and requires in-person presence five days a week. You will forecast, schedule, and manage headcount while coaching managers, driving efficiency, and aligning with global operations. A strong data-driven mindset and customer-centric approach are essential. #J-18808-Ljbffr Gemini
- ...greater scale, reach, and impact. The Department: Support Gemini’s Customer Support Team is a highly skilled and dynamic... ...-based requests for Gemini Exchange. The Role: Associate Director, Customer Support (Operations Center) As an Associate Director of the regional...SuggestedWork at officeLocal areaFlexible hoursShift work
- ...Description **This field-based position requires daily travel, working onsite with Millennium Health customers. ** **This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.** Are you ready...SuggestedFull timeHome officeNight shift
- ...Associate Account Manager The Associate Account Manager is responsible... ...relationships with existing customers for permanent commercial and... ...or responds to customers in support of company pricing... ...serve 13 million customers and operate more than 1,000 locations, including...SuggestedRemote jobPermanent employmentContract workTemporary workLocal area
- ...Job Description Job Description The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs... ...experience in project coordination, account support, or operations ~ Experience in manufacturing, Consumer Packaged...SuggestedWork at office
- ...students actually succeed. You run the student experience end to end, and you manage the team that delivers it. A small team across customer support, program coordination, and live sessions, plus our coaching contractors. You are not a support rep with a title. You are...SuggestedFor contractorsRemote workWork from homeWeekend work2 days per week1 day per week
$58k
...take pride in our close-knit, supportive culture where every team... ...us! Job Summary: The Associate Account Manager role is a hands... ...’ll support and help expand customer programs by ensuring the... ...inventory, customer service, or operations is helpful, and an interest...Full timePart timeInternshipWork at officeNight shift- ...building and maintaining strong relationships with our aerospace customers, ensuring the successful delivery of products and services, and... ...-functional teams, including sales, engineering, and customer support. Provide guidance and direction to team members to ensure...Full time
$54.6k - $76.65k
...Customer Engagement Supervisor (Inside Sales) The... ...maintaining day-to-day operations of a Customer Engagement... ...and work with Sales Director consistently to meet or... ...necessary reports to support analysis, provide/recommend... ...experience required, Associate's degree preferred....Hourly pay16 hoursFull timeFlexible hoursShift workWeekend work$140k - $175k
...Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.... ...is an organization that is Customer Focused and Solutions Led. We deliver... ...s Automation Practice is seeking an Associate Client Solutions Director to own delivery assurance for client...Full timeContract workWork experience placementRemote workFlexible hoursShift work$78.8k - $145.13k
...to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. Company Overview... ...are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help...Full timeWork experience placementRemote workFlexible hours- ...performance. The CSM partners closely with operations, sales, and engineering teams to ensure... ...impacting overall client satisfaction.Support client onboarding, renewals, and satisfaction... ...times, work order completion, and customer satisfaction (NPS).Identify opportunities...Contract work
$105k - $115k
...see your impact at scale.Job Description:Customer Success Manager - AI‑Powered Legal... ...of AI‑driven legal technologyTrain and support end users on new features and workflowsCommunicate... ...closely with Sales, Product, and Operations teamsProvide customer feedback that helps...Full timeLocal area$134k - $168k
...is an organization that is Customer Focused and Solutions Led.... ...Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of... ...doors to new opportunities Operate as the ultimate business... ...to align WWT offerings to support the client’s strategic...Full timeContract workShift work- ...recognize their merit. Job Function Customer Management Job Sub Function Customer Service Operations Job Category People Leader... ...of America Job Description Associate Director, PSC Operations Our expertise... ...and providers across patient support programs. This role ensures...Work at officeLocal area
$50k - $55k
...team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to... ...business or communications Previous experience in a support or customer service role Professional manner Consistent work habits and a...$22.61 - $35.53 per hour
...insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an... ...service. Collaborates with internal partners to ensure quality customer service and support. Responsibilities Services clients remotely...Hourly payLocal areaRemote work$75k - $100k
...agile project manager and a strong account manager who owns a customer's entire journey from sales to renewal. Your first mission:... ...Communicating with clients, particularly in explaining order of operations, technical complexities and setting expectations...Work at officeShift work3 days per week1 day per week- ...access to life-saving therapies. Norstella supports pharmaceutical and biotech companies... ...commercial lifecycle of a book of existing customers; from health and adoption all the way... ...relationship builder, deal closer, and operator. You bring the instincts of a great account...Full timeContract workTemporary workLive inLocal areaRemote workFlexible hours
$87.3k - $114.56k
...convenient and reliable. Our operations in over 60 countries around... ...move to join our team as our Associate Supervisor for KONE Americas... ...activities and ensuring customer satisfaction throughout the... ...installation activities, managing and supporting the installation team,...Full timeTemporary workFor contractorsWork experience placementFor subcontractorWork at officeLocal areaFlexible hours$122.85k - $148k
...benefit from their combined resources, operational excellence and data-driven approachWe... ...the range of products available to our customers.What is Factor? We believe that health... ...and environmental cleanliness. The Associate Director of the QA team oversees site level execution...Local area$129.2k - $297.85k
...environment, rewards innovative excellence and supports our communities. With qualities like... ...our team.KPMG is currently seeking an Associate Director, Tax to join our Partner Tax team.... ..., and safeguard business operations and company reputation. Pursuant to the...H1bLocal areaWeekend work- ...Experience with a strong background in customer-facing leadership to spearhead the delivery... ...escalated customer issues, and driving operational improvements. A key aspect of the role... ..., as well as utilizing various customer support and CRM tools. Applicants for the Head of...Remote work
- ...Customer Success Manager IV At RapidScale, exceptional technology is powered by exceptional people. We deliver secure... ..., while acting as a quarterback across Sales, Delivery, Operations, Consulting, and Support. This role ensures customers experience RapidScale as...Remote job
- ...reduction in controllable denials through payer-specific analysis and operational collaboration • Partner with cross-functionally with key... ...revenue integrity and reimbursement performance. • Support new market onboarding and RCM ASA integrations • Escalate systemic...Remote work
$104k - $183k
...Genesys, we help organizations create better customer experiences through AI-powered experience... ...deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,...Work from homeWorldwideFlexible hours- ...members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to... ...degree or relevant experience ~3+ years of experience in customer success, customer service, coaching, training, account management...
- Genesys is seeking a Senior Customer Success Manager to own end-to-end relationships across a portfolio of strategic enterprise accounts in the United States. You will translate customer priorities into actionable success plans and orchestrate the right teams to deliver...Remote job
- ...retention of the membership in their territory. The West Region MSM supports our member network of Service Companies over the 9-state... ...Executive Management in addition to their existing and prospective customers. Additionally, the position requires excellent and proactive...Full timeLocal areaRemote workRelocationMonday to FridayShift work
$100k
...improve outcomes for their members. The Customer Success Manager will own a portfolio of... ...timelines Lead renewals independently, with support from leadership on complex situations... ...and written communication skills Comfort operating in a fast-moving, startup environment...Temporary workWork at officeRemote work$118k - $227k
...innovative excellence and supports our communities. With qualities... ...is currently seeking an Associate Director, LRMC(Legal, Risk Management... ...requirements; promote customer satisfaction by ensuring technology... ...meet the immediate operational requirements of business stakeholdersOversee...H1bLocal areaImmediate start
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