Vice President National Accounts Pro Dealer (United States)

VP National Account Pro Dealer

Emser Tile, LLC, an award-winning nationwide supplier of high-quality, fashionable, and diverse floor covering products seeks an experienced VP National Accounts Pro Dealer to build relationships, service, and trust throughout the flooring and natural stone industry.

Job Family Summary

Leadership Team

Key Responsibilities

• Develops and implements National Account Plans that include key account opportunities, short and long-term goals, and strategic initiatives.
• Where applicable, signs preferred partnership agreements that drive revenue and share growth in collaboration with the Commercial Teams.
• Owns national accounts and key influencers to secure national and regional business.
• Manages and develops national account relationships with key individuals (C-level) who participate in driving tile decisions.
• Gains an understanding of the national account’s business.
• Collaborates with the customer to acquire strategic information about their business.
• Ensures action and responsiveness to the customer by taking responsibility for the exposure the customer has with Emser Tile and facilitates the organization’s involvement with national accounts.
• Represent Emser at national IIDA and other professional organizations and upload relationships with Buying groups
• Develop and deliver training such as presentation skills, territory planning, networking.
• Utilize CRM (“Boost”) to effectively track customer activities such as, lead to opportunity conversion.
• Updates Emser Management via MDR reports.
• Commits to learning, living, and promoting Emser Tile culture and values.
• Thrives in a busy environment, be highly organized, and goal oriented.
• Results-driven and customer-focused
• Knowledge of database and query functions
• Ability to accurately read and respond to non-verbal communication.
• Outstanding leadership skills include critical/strategic thinking, decision making, and listening.
• Employs influence, relationship building, composure, and open communication tactics to build trust with internal and external customers.
• Possesses financial and business acumen and negotiation skills.
• Excellent basic math functions (piece to square foot calculations)
• Excellent communication skills at all organizational levels (written/verbal) and with customers.

Qualifications (Knowledge/Skills/Abilities/Experience)

Qualifications include:

• Bachelor’s degree
• 5-10 years Pro Dealer experience specifying products
• Development and training of sales representatives
• Skilled delivery of CEUs and presentations to large commercial customers
• IIDA or related membership(s)
• Excellent understanding and skill set with CRMs, Microsoft Office

Working conditions (Branch)

Market travel is expected this role and is anticipated to be in the field 50% of time.

Physical requirements (Branch)

Ability to travel 50% to 75% via air and land to near and distant branches

Ability to navigate in unfamiliar locations

Ability to lift weight up to 25 pounds

Ability to see and hear

Ability to use hands and arms

Ability to talk on the phone

Ability to work on a computer for long periods of time

Ability to bend and kneel

Direct reports

none

Additional Requirements

Regular, predictable attendance is an essential function of this job.

This position is time-consuming and does not stop at the end of a regular business day. Candidates must be able to manage their time to meet the needs of the business.

Other tasks may be required or assigned as necessary.

About Emser:

The Emser Tradition of Excellence Comes From its People...

Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest tile and natural stone. Through our international production network and product development expertise, we offer a myriad of possibilities that help retailers, contractors, homebuilders, commercial builders, architects & designers bring their ideas to life. Although Emser has grown rapidly, our on-going dedication to outstanding quality and service remains the hallmark of our success.