Senior Director of Business Operations

Leading strategic business services for integrated facilities management operations, the full-time Senior Director of Business Operations will manage program initiatives, drive operational excellence, and foster collaboration with client stakeholders in a remote environment. Key responsibilities Partner with account leadership and stakeholders to develop integrated strategies and execution plans based on business needs Lead operational initiatives to enhance service delivery and achieve account objectives Oversee change enablement activities and manage program schedules, risks, and action plans for timely delivery of critical initiatives Required qualifications Bachelor's degree required; advanced degree preferred Significant experience in facilities management, business operations, or a related field Experience leading teams or large account initiatives in a complex, client-facing environment Strong business acumen with the ability to influence and collaborate across all organizational levels Demonstrated experience with KPI reporting and executive-level storytelling through data