Wellness Coordinator

Job Description

Job Description

Benefits:

• Additional perks!
• Training provided
• Employee discount
• Flexible schedule

Job Summary
Icebox Cryotherapy Studio is currently seeking a dynamic Wellness Coordinator for a part-time position at our Icebox Cryotherapy Lake Norman location. This position is responsible for exemplifying Icebox's customer service philosophy, educating clients on services, and providing an exceptional client experience. We love people who are obsessed with health and wellness!

Responsibilities

• Ensure ICEBOX branding and culture through consistency and continuity in all actions.
• Create relationships with clients to further personalize their experience.
• Promote and educate clients on company products and culture.
• Provide and maintain the highest level of customer service.
• Proactively attend to clients to ensure quality customer service.
• Answer customer queries regarding services.
• Recommend & select services and packages.
• Maintain the cleanliness of the studio.

Qualifications

• Strong work ethic, integrity, and professional demeanor
• Solid verbal and written communication skills required.
• Ability to multi-task and manage client concerns.
• Ability to work and function in a team environment.
• Health & Fitness-minded people strongly preferred.
• High energy and motivated personality.
• Overall basic knowledge of health and wellness.
• Thrives in multitasking environments.
• Punctual, reliable, and excels in time management.
• Ability to lift 50 lbs.

Company Overview
Icebox Cryotherapy Studios is a fast-growing franchise company revolutionizing cold therapy. Our innovative studios specialize in athletic recovery, pain management, wellness, and skin health. With a sophisticated and sleek brand, our studio environment creates a modern and upscale spa-like experience. We believe in simplicity, offering a minimalistic service menu focused on cutting-edge cold treatments. At Icebox, we pride ourselves on being approachable and inclusive, thereby attracting and catering to a diverse customer base. Icebox is on a mission to create healthier and happier communities, one freeze at a time!