Senior Manager, AI-Driven CX Workforce Strategy
Coinbase, Inc.
Coinbase, Inc. is seeking a Senior Manager, Workforce Management within the Customer Experience organization. This role shapes capacity planning, workforce forecasting, and cost modeling across Consumer CX lines, partnering with senior leaders to drive resourcing and regulatory readiness. You will lead AI-informed workforce strategy, build multi-scenario staffing plans, and extend WFM excellence across the broader organization. Remote-first with quarterly in-person surges. #J-18808-Ljbffr Coinbase, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Manager, AI-Driven CX Workforce Strategy in New York, NY vacancy
- ...Accenture is seeking a Strategy Senior Manager in Retail Merchandising and Planning to lead transformation engagements for retail clients, shaping... ...value realization across merchandising, planning, and AI-enabled capabilities. Responsibilities include leading large...Senior
$170k - $210k
...tech recruitment firm is seeking a Senior People Partner (GTM) in New York... ...senior leaders on people strategy, aligning it with commercial objectives... ...include leading workforce planning, employee relations, and using data-driven insights for decision-making. Ideal...SeniorFlexible hours- PubMatic is seeking a senior content marketer to own the content engine, translating research insights into compelling, multi-format content... ...team, reporting to the Senior Director of Corporate Marketing, and manage multiple workstreams with a strong #J-18808-Ljbffr PubmaticSenior
- Code and Theory is hiring a Senior Director to own the operating model for... ...MarTech and data leads, with a focus on AI and data-enabled workflows in... ...lead executive workshops to convert strategy into a practical roadmap with proof-driven programs and measurable #J-18808-...Senior
- ...independent global investment firm, is seeking a Senior Manager to scale and evolve its Client Experience (CX) program across the U.S. and EMEA. You will translate... ...feedback into executive-ready insights that shape strategy, partnering with Marketing, Sales, and Analytics...Senior
$140k - $185k
...financial platform company in New York seeks a Senior HR Business Partner to act as a... ...effectiveness and performance through data-driven insights. Candidates should have over 7... ...inclusive and engaged teams and shaping people strategies aligned with business success. The base...Senior- ...platforms; creative, media and marketing strategy; and campaign, content and channel... ...and intelligence. Visit us at: As a Senior Manager in Enterprise AI Value Strategy, you advise clients on... ...embed Responsible AI, and lead tech-driven transformations. You translate complex...SeniorFull timeLive inWork at officeLocal area
Accenture
New York, NY4 days ago $132.5k - $338.3k
...platforms; creative, media and marketing strategy; and campaign, content and channel... ...intelligence. Visit us at: As a Senior Manager in Enterprise AI Value Strategy, you advise clients on... ...embed Responsible AI, and lead tech-driven transformations. You translate complex...SeniorWork at officeLocal areaAccenture PLC
New York, NY3 days ago- Gusto is seeking a Senior Learning & Development Specialist to... ...facilitation, and stakeholder management within the CX Learning & Development team.... ...craft high‑impact, data‑driven learning experiences across... ...knowledge areas, including AI-enabled design and responsible...Senior
$181.7k - $304.7k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents... ...at the company leading workforce transformation in the agentic... ...awareness, and product marketing strategy. You will have demonstrable expertise... ...with input from product management, sales leadership, field...SeniorFull timeSalesforce
New York, NY3 days ago$124k - $280k
...Applicable Specialism Cybersecurity & Privacy Management Level Senior Manager Job Description & Summary The... ...SRE - Enterprise & Cloud Security - AI Driven Security - Senior Manager, you will... ...client feedback into security strategies Directing teams through challenging...SeniorH1bPwC
New York, NY2 days ago$240k - $330k
New York Life Investment Management seeks a Senior Portfolio Manager to lead multi-asset portfolios with... ...construction, and a framework-driven investment process in a collaborative,... ...demonstrate deep macro and cross-asset strategy expertise, leadership of investment professionals...Senior$250k - $290k
...EY-Parthenon - Strategy and Execution - Growth Platforms - Neuro-symbolic AI - Business -Sr Director Location... ...Platforms practice, Senior Directors are are... ...deliverables. Senior Directors manage day‑to‑day problem‑... ...challenges into knowledge‑driven AI solutions across...SeniorWork experience placementSummer holidayWork at officeFlexible hoursEY
New York, NY2 days ago- ...Human Resources Business Partner to serve as a strategic advisor to senior leaders across the Americas. The role focuses on workforce transformation, talent strategy, and data-driven people solutions in an AI-enabled environment. The ideal candidate will bring 8+ years of...
- ...Capital One National Association seeks a Senior Manager, Product Management to own automation... ...Lead a team of data analysts, shaping an AI-first engine to speed marketing and cut... ...strategic roadmaps. You will translate strategy into scalable digital products, mentor teams...Senior
- ...Capital One is seeking a Sr Manager, Product Management - Core HR in New York to lead strategy and roadmap for Core HR products. You will partner with Tech and business stakeholders to deliver AI-enabled self-service experiences for associates and HR teams. You will...Senior
- ...AuxoAI, a global platform-based services firm, seeks a US-based Manager to lead client engagements, develop consulting teams, and bridge business strategy with emerging AI technologies. Ideal candidate has strong consulting instincts, hands-on data/AI experience, and...Senior
- Kyndryl is seeking a Director, Deal Maker - US Strategic Sales to lead end-to-end, high-value deals centered on AI-driven business and application-led modernization. You will partner with CxO-level stakeholders to shape opportunities and deliver measurable business outcomes...Senior
- ...New York seeks a seasoned lifecycle marketing executive to own strategy from onboarding to expansion, driving activation, engagement, and... ...partner with Marketing, Product, and Customer Success to deploy AI-powered, real-time personalization and product-led growth initiatives...Senior
- ...LawnStarter seeks a Senior Product Manager to lead the Service Experience workstream and shape how AI transforms the post-booking journey for customers and Pros. You will... ...at speed and with rigor. You will define strategy, prototype with LLMs, and build eval datasets...Senior
- GlossGenius is looking for a Senior Product Marketing Manager in New York to lead the go-to-market strategy for larger service businesses in beauty, wellness, health, and fitness. This role will require collaboration across various departments to enhance growth and messaging...Senior
$129.3k - $258.7k
...strategic and data‑driven leader to elevate... ...analytics. As the Senior Manager, Digital Insights... ...adoption of standardized CX metrics and... ...advanced analytics, AI and predictive... ...channel engagement strategies. Experience with agile... ...diversity in our workforce. Follow Us:...SeniorShift work- ...Invent, a leading global transformation consultant, seeks a Senior Manager, Sales & CRM Transformation to lead complex CRM and... ...transformations for enterprise clients. You will advise on CRM strategy, sales models, and AI-enabled approaches across Salesforce and Dynamics 365,...Senior
- ...together all of the workforce systems that are normally... ...time ever, you can manage and automate every... ..., and use. As the senior product design manager for our AI Platform, you will lead... ..., and product strategy required to make enterprise... ..., Research, GTM, CX, and executive...SeniorWork at office3 days per week
Rippling
New York, NY6 days ago - ...Group (CSAA IG) is hiring a Sr Manager, People Systems & Workforce Insights, remote across the... ...while aligning with enterprise strategy. You will lead a team, govern... ..., and Legal to deliver compliant, data-driven workforce insights and responsible AI #J-18808-Ljbffr CSAASeniorRemote job
- Sia is seeking a Senior Consultant, Marketing Program Management to join our Marketing Advisory practice. This full-time... ..., strategic thinking and an AI-forward mindset. You’ll work directly... ...clients on complex initiatives, turning strategy into action and moving programs...SeniorFull time
- Capgemini Invent, a leading AI-enabled transformation partner, seeks a Senior Consultant to drive enterprise change through analytics, automation, and generative... .... You will guide client engagements across strategy, technology, data, and design, delivering governance...Senior
- Havenly Brands is seeking a Senior Manager, Lifecycle Marketing to own CRM and lifecycle strategy across seven brands: Havenly, Interior Define, Burrow, The Citizenry,... ...will build journeys, cross-brand programs, and an AI-forward CRM stack to scale a multi-brand portfolio...Senior
- Capgemini Invent frog is seeking a Senior Manager, Sales & CRM Transformation to lead complex engagements that redefine how organizations... ...customers, and manage revenue. You will advise on CRM strategy, sales models, agentic AI, and cross‑functional delivery across Salesforce,...Senior
- ...Salesforce seeks a Senior Manager Customer Success to drive value for Signature customers. You will own ROI-driven engagements and lead complex, multi-org programs across teams to... ...executive engagement, governance, and scalable AI-enabled solutions. Expect three days in a...SeniorWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, AI-Driven CX Workforce Strategy. Be the first to apply!
Related searches
- youth manager New York, NY
- language manager New York, NY
- sre manager New York, NY
- global labeling manager New York, NY
- assessment manager New York, NY
- launch manager New York, NY
- company manager New York, NY
- advocacy manager New York, NY
- onsite manager New York, NY
- planning and scheduling manager New York, NY