Account Associate - State Farm Agent Team Member

Benefits Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency Before becoming a State Farm agent, I spent four years on active duty in the U.S. Marine Corps followed by several years in law enforcement — experiences that shaped my commitment to service, discipline, and doing things the right way. I began my career with State Farm on January 1, 2016, after completing my education at Christian Brothers University, earning a Master of Operations Management from the University of Arkansas, and an MBA from Dowling College. I’m married with two teenage daughters who keep us busy with school and church, and outside of work I enjoy cooking, traveling (especially finding a great deal), and spending time outdoors. Our agency is supported by three full‑time team members and two office dogs, and we take customer service seriously — working hard to help people understand their coverage and feel confident in their decisions. We value work‑life balance, which is why we operate on a Monday‑Friday schedule that wraps up around 4:30 p.m. each day. Team members also enjoy paid time off and a retirement plan with a 3% company match. If you’re someone who values service, teamwork, and balance, this is the kind of office where you can build a meaningful career while still enjoying life outside of work. Role Description As Account Associate – State Farm Agent Team Member for Phillip Gooch – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team. Responsibilities Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Qualifications Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred. #J-18808-Ljbffr