Licensed Insurance Agent

Job Description

Job Description

Licensed Health Insurance Enrollment Specialist

We are recruiting Licensed Health Insurance Agents on behalf of a cutting-edge, venture-backed health technology company. Their platform enables modern companies to transition away from traditional group health plans toward flexible, personalized health benefit stipends.

In this high-impact seasonal role, you will guide individuals through choosing and enrolling in the best healthcare coverage for their unique needs during Open Enrollment, followed by specialized issue and carrier resolution work post-enrollment.

Exceptional performers may be considered for long-term opportunities post-season.

Key Responsibilities

• Enrollment Consultation & Guidance (Peak Season): Conduct inbound/outbound consultation calls to guide client employees through selecting individual health insurance plans suited to their personal healthcare needs and budget.
• Carrier Relations & Issue Resolution: Serve as the liaison between members and 80+ national carrier partners to troubleshoot enrollment blockers, verify plan activations, and clear carrier escalations.
• Post-Enrollment & Payment Operations (Post-Dec 15): Investigate complex billing, payment, and enrollment discrepancies, working directly with carriers and policyholders to ensure seamless coverage continuity.
• Multichannel Support: Handle escalated member support via phone, email, and live chat with high empathy and clarity.

Who You Are

• Consultative & Client-Centric: Passionate about demystifying health insurance for everyday people and empowering them to make informed healthcare decisions.
• Operations & Detail-Oriented: Equal parts advisor and operational investigator-comfortable working in spreadsheets, carrier portals, and internal CRM systems to track down edge-case enrollment issues.
• Flexible & Driven: Thrives in a fast-moving tech environment, comfortable navigating shift splits during peak enrollment weeks, and ready to roll up your sleeves.
• Bilingual (Spanish): Bilingual Spanish-speaking licensed agents are highly encouraged to apply!

Qualifications & Requirements

• Licensure: Active Health Insurance License (Life & Health or Accident & Health) in good standing in your resident state. (No specific state preference).
• Experience: 1+ years of experience in health insurance sales, enrollment advising, customer service, or benefits administration.
• Training Availability: Must be available for mandatory 2-week full-time onboarding starting October 21 (Monday-Friday, 9:00 AM - 5:00 PM EST).
• Full Season Availability: Full-time commitment required October 21, 2026 through February 2027.
• Tech & Setup: Comfortable using modern software tools; must have a dedicated home office setup with high-speed internet.

Location: Fully Remote (US - Open to all states)

Pay Rate: $24-$29 / hour

Employment Type: Seasonal / Full-Time Contract (October 2026 - February 2027)

Schedule:

• Peak Season (Nov 1 - Dec 15): Operations run 7 days a week; schedules fall within weekday hours (9:00 AM - 8:00 PM EST) and weekend shifts (11:00 AM - 3:00 PM EST).
• Post-Dec 15: Shifts focus to member issue resolution and carrier payment operations.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?