Observability Architect

Role: SRE Architect Location: Phoenix, AZ (Hybrid) Experience: 15+ Years Domain: Banking / Financial Services

We are seeking an experienced Site Reliability Engineering (SRE) Lead / Architect to design, build, and evolve highly available, scalable, and secure payment platforms. The role requires strong expertise across AWS cloud , enterprise middleware (IBM WebSphere, IBM MQ) , modern application stacks , observability , and DevOps , with deep understanding of Payments domain systems . You will define SRE strategy, reliability architecture, and operational excellence while collaborating closely with application, infrastructure, security, and business teams.

Key Responsibilities

Reliability & Architecture

• Design and architect highly resilient, fault tolerant payment systems supporting high throughput and low latency SLAs.
• Define SRE principles , including SLOs, SLIs, error budgets, and reliability KPIs for mission critical payment services.
• Lead architecture decisions for cloud native, hybrid, and legacy systems , including IBM WebSphere based platforms.
• Drive active active, DR, and HA strategies for AWS and on prem integrations.

Cloud & Platform Engineering

• Architect and operate workloads on AWS (EC2, EKS/ECS, RDS, S3, IAM, VPC, CloudWatch).
• Optimize infrastructure for scalability, availability, security, and cost efficiency .
• Guide containerization and orchestration strategies where applicable.

Application & Middleware Expertise

• Partner with development teams on Java, Spring Boot based microservices .
• Support front end platforms built using React and Angular in terms of performance and reliability.
• Architect and operate messaging platforms using Kafka and IBM MQ .
• Manage enterprise middleware including IBM WebSphere Application Server .

DevOps & Automation

• Build and maintain CI/CD pipelines using Jenkins .
• Automate infrastructure provisioning, deployments, monitoring, and recovery processes.
• Promote Infrastructure as Code (IaC) and immutable infrastructure best practices.
• Champion DevOps and SRE culture across engineering teams.

Observability & Operations

• Design and standardize monitoring, logging, and alerting using: Splunk AWS CloudWatch Datadog
• Implement proactive monitoring and advanced alerting for payment flows.
• Lead incident response, root cause analysis (RCA), and post incident reviews.
• Drive reduction in MTTR and recurring incidents.

Database & Data Layer

• Architect and support PostgreSQL and Oracle databases with focus on:
• o High availability
• o Performance tuning
• o Backup, restore, and disaster recovery

Payments Domain Leadership

• Provide reliability leadership for payment processing systems (authorization, capture, settlement, reconciliation).
• Ensure compliance with PCI DSS, security, and regulatory standards relevant to payments.
• Understand dependencies across gateways, processors, fraud, and downstream systems.

Leadership & Collaboration

• Act as technical lead/architect for SRE initiatives.
• Mentor SREs and engineers; guide best practices and standards.
• Work closely with product, architecture, security, and operations teams.
• Influence executive stakeholders on reliability, risk, and scalability decisions.

For applications and inquiries, contact:View email address on us.fitly.work