HR Generalist

Job Description

Job Description

About the Role:

The Human Resources Generalist provides comprehensive, hands-on HR support to employees and managers throughout DIG Midwest. This position is responsible for day-to-day human resources operations, including employee relations, benefits administration, onboarding and offboarding, HR compliance, employee records, and HR information systems. Serving as a trusted resource to employees and leadership, the HR Generalist provides guidance on company policies, workplace concerns, and employment practices while supporting a positive, consistent, and compliant employee experience. The position requires sound judgment, initiative, confidentiality, and the ability to independently evaluate routine HR matters and recommend appropriate solutions. The HR Generalist works closely with the HR Director, seeking additional guidance when situations are complex, sensitive, or require further review.

ESSENTIAL FUNCTIONS

Employee Relations & Manager Support

• Serve as a primary HR contact for employees and managers regarding workplace concerns, company policies, and employment matters.
• Advise and coach managers on employee performance, attendance, corrective actions, and policy application.
• Evaluate routine employee relations concerns, recommend appropriate solutions, and assist with investigations and documentation.
• Escalate complex, sensitive, or high-risk matters to the HR Director for guidance and review.
• Support employee engagement, retention, and positive workplace relationships.

Benefits Administration

• Administer employee benefit enrollments, qualifying life events, changes, and terminations.
• Assist employees with benefit questions, eligibility, and available plan resources.
• Coordinate COBRA administration, open enrollment activities, and benefit communications.
• Maintain accurate benefit records and work with carriers and administrators to resolve enrollment or eligibility issues.

• Support benefit compliance, employee education, and routine eligibility audits.

Employee Lifecycle & HR Administration

• Coordinate onboarding, new hire orientation, I-9 verification, employee changes, and offboarding.
• Maintain accurate personnel records and process approved transfers, promotions, reporting changes, and terminations.
• Partner with Talent Acquisition on new hire transitions and onboarding readiness.
• Coordinate employment verifications, unemployment claims, and related HR documentation.
• Support employee communications and organizational changes throughout DIG North.

Timekeeping & Attendance Administration

• Review employee timecards for completeness, missing entries, exceptions, and outstanding manager approvals.
• Follow up with employees and managers to resolve timekeeping discrepancies before established deadlines.
• Approve or release timecards within designated HR authority, ensuring managers remain responsible for verifying hours worked.
• Monitor attendance and time-off records for compliance with established company policies.
• Maintain accurate PTO and leave records in BambooHR and assist managers with timekeeping procedures.

HR Compliance & Systems

• Support compliance with applicable employment laws, company policies, and HR procedures.
• Coordinate FMLA, leave of absence, and accommodation requests, involving the HR Director as appropriate.
• Maintain accurate employee information, reporting relationships, and documentation in BambooHR.
• Assist employees and managers with HRIS questions, system navigation, and training as needed.
• Conduct routine HR audits, maintain required documentation, and prepare HR reports.
• Ensure confidential employee information is maintained and shared securely.

HR Collaboration & Support

• Partner with the HR Director on HR initiatives, policy implementation, and employee relations matters.
• Collaborate with Operations, Safety, Talent Acquisition, and other departments to support employee needs.

• Assist with HR compliance reviews, employee communications, and organizational initiatives.

• Perform additional HR-related responsibilities as assigned.

Travel & Location Requirements

This position is based in Columbus, Ohio, and requires weekly travel to the Lancaster, Xenia, and Columbus office
locations to provide consistent, on-site HR support to employees and leadership. A regular travel schedule will be established to ensure each location receives dedicated HR coverage, with flexibility to adjust based on business needs and operational priorities. 

Qualifications

• Minimum of 3 years of progressive HR experience, preferably in an HR Generalist role.
• Working knowledge of employee relations, benefits administration, employment laws, and HR compliance.
• Experience advising managers and independently resolving routine HR concerns.
• Strong communication, organizational, problem-solving, and interpersonal skills.
• Ability to exercise sound judgment, maintain confidentiality, and manage competing priorities.
• Proficiency with HRIS systems and Microsoft Office; BambooHR experience preferred.
• HR-related degree, SHRM-CP, or PHR certification is a plus, but not required. 
• Experience in construction or a multi-location operational environment preferred.