Front Office Assistant

Benefits:

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job Summary We are seeking a dedicated and organized Front Office Assistant to join our team. We are a growing practice. This role is pivotal in providing exceptional administrative support within a dental office environment. The ideal candidate will possess strong communication skills and positive team work mentality. The Front Office Assistant will be responsible for managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front office.

Responsibilities

Greet patients and visitors warmly, ensuring a positive first impression.

Manage multi-line phone systems, handling inquiries and directing calls appropriately. Answer calls with a smile!

Schedule and confirm patient appointments

Conduct insurance verification

Maintain accurate medical records and documentation in compliance with HIPAA regulations.

Review care plans and assist in the intake process for new patients.

Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications.

Provide patient service support by addressing questions and concerns promptly.

Receive and post payments

Collaborate with healthcare providers to ensure efficient office operations.

Skills

Able to schedule patient appointments

Experience in the dental/braces field preferred but not necessary. Willing to train the right candidate.

Experience in medical collections and documentation review is preferred.

Bilingual abilities are a plus to enhance patient communication.

Proficient computer skills with familiarity in Microsoft Office Suite.

Strong organizational skills with attention to detail in managing records and schedules.

Exceptional customer service skills with a focus on patient satisfaction.

Knowledge of health information management practices is beneficial. Join our team as a Front Office Assistant where you will play an essential role in delivering quality service to our patients while supporting the operational success of our practice!

Job Types: Full-time, Part-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance