Regional Maintenance Manager

Description

About Fairgrove Property Management:

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

Job Summary

Reporting to the Director of Maintenance Operations, the Regional Maintenance Manager is a player coach that oversees the maintenance operations of properties in their designated region and can perform work order tasks to assist as needed. This role serves as the primary point of contact for all maintenance personnel for multi-site locations throughout the assigned region and is tasked with ensuring compliance with regulatory requirements and company policies. The Regional Maintenance Manager will be recognized as a leader for all multi-site maintenance staff and will actively participate in hiring, training, conducting work orders, and performance management initiatives.

Position Details:

• Full-Time Salary Position
• Compensation: $75,000 salary

Benefit and Mileage Reimbursement

PTO

Requirements

Maintenance Operations Oversight:

• Assist with maintenance operations oversight of properties within the assigned region.
• Oversee administration of ~ 10 direct reports, including timecard management, performance reviews, and ongoing training.
• Enforce company policies, procedures, and standards to ensure compliance with regulatory requirements and company guidelines.
• Monitor and quality check of maintenance activities to ensure timely completion of work orders, preventive maintenance tasks, and repairs.
• Serve as escalation point to resolve matters for all stakeholders.
• Conduct regular inspections and audits to assess compliance and identify areas for improvement.
• Performing routine work orders 40% of their time.

Leadership and Team Development:

• Serve as a leader and mentor for all maintenance personnel within the region.
• Participate in the hiring, training, and onboarding of maintenance technicians and porters.
• Provide ongoing coaching, support, and feedback to maintenance team members to promote professional growth and performance management.

Collaboration and Communication:

• Collaborate with the Property Management team, and other stakeholders to address maintenance concerns and priorities.
• Communicate effectively with internal teams and external vendors to coordinate maintenance activities and resolve issues.
• Act as a liaison between maintenance staff and upper management to convey feedback, recommendations, and updates.

Qualifications

• 5+ years of experience in property management maintenance?or a related field
• Proficient in using AppFolio, or similar Property Management Software, and Microsoft Office 365 (Outlook and Teams)
• Proven leadership skills demonstrated by successfully leading a team
• Organized and able to manage work orders for multiple priorities
• Clean driving record and dependable transportation