Tier-1 Help Desk Specialist — Learning Platform Support

conceptplus

Concept Plus is seeking a Help Desk Specialist to deliver Tier-1 support for the Warfighting Acquisition University's online learning ecosystem. You will assist a large user community by guiding system navigation and resolving technical challenges across WarU LMS and connected tools. The role involves handling calls, emails, and tickets, following up to ensure complete resolution, and documenting interactions in a ticketing system. #J-18808-Ljbffr conceptplus

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Vacancy posted 1 day ago

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