Member Service Representative

Job Description

Job Description

In this role, the individual will be primarily responsible for creating a positive member experience by ensuring that members receive friendly, accurate and timely assistance when originating consumer loans and opening new accounts, certificates, and IRAs. Ideal candidates will have a minimum two years’ experience preferably in a credit union setting. Other qualifications include - a high level of interpersonal skills to conduct productive interviews with loan applicants and cross sell credit union services to our membership; must be accurate in all transactions; must present a friendly and professional manner toward members. Maintain a professional work environment and businesslike appearance; regular and reliable attendance is required; working knowledge of computer programs including Microsoft Word, Microsoft Outlook, and the internet; must be able to operate or have ability to be trained to operate related office equipment.