Systems Administrator - Enterprise

Systems Administrator - Enterprise

We are recruiting for a Systems Administrator - Enterprise to support its Enterprise Operations to act as a liaison between the Infrastructure and Service Desk teams. They are looking for a motivated SA that desires the opportunity to further develop their technological skills. The Systems Administrator will perform tasks in support of all aspects of IT infrastructure across multiple locations.

***Salary commensurate with experience.

***Local candidate only considered and within commuting distance to Woburn, Massachusetts.

Duties will include but are not limited to:

• Assist with projects across the enterprise infrastructure with accountability for the project outcome through sound project management skills.
• Support Data Center/Server Rooms and Cloud operations: Hardware and software system provisioning, configuration, monitoring/alerting, and administration of Linux, Windows, VMware/vSphere, Hyper-V, Cloud computing, printers, and phones.
• Support for Application (JIRA, Confluence, GitLab).
• Collaborate and communicate with other IT teams for completing projects and troubleshooting problems.
• Troubleshoot interactions in storage, servers, networks and databases in collaboration with other systems administrators and technical teams.
• Administer computer and network infrastructure security and the associated data and access controls.
• Perform patch updates and vulnerability remediation of computer systems.
• Ensure high availability of all critical applications while meeting or exceeding Service Level Agreements (SLA).
• Build and troubleshoot Linux & Windows machines.
• Racking servers and other infrastructure related hardware such as UPS, switches, and storage devices.
• Provide Tier 2 support for Service Desk ticket escalation.
• Conduct internal reviews of infrastructure components and recommendations for improvements.
• Document all infrastructure, processes and procedures.

Qualifications:

• US Citizenship, DoD Clearance.
• Work onsite in Woburn, MA office.
• 5+ years of progressive technical (hands-on) experience related to systems development, implementation and administration.
• Experience as a Linux and/or Windows Administrator.
• Experience with centralized authentication technologies such as Active Directory, and LDAP.
• Working knowledge of TCP/IP and Microsoft networking concepts with work experience in supporting Local Area and Wide Area Networks.
• Knowledge of system security administration, including operating system security configuration and account management best practices for Linux (CentOS, Ubuntu, RedHat), Windows Server, Windows clients.
• Willingness to travel occasionally to other office locations.
• Available for occasional off-hours outages and to take part in service restoration efforts.
• Good problem-solving and communication skills.
• Customer service oriented, attentive to detail, and with strong team and collaborative mindset.
• Self-starter requiring limited direction and supervision.
• Strong interest in learning new technologies.
• Ability to communicate with end users about complex issues in easy to understand terminology.
• Ability to understand and act on the customer needs and priorities in a fast-paced, deadline driven environment.

Preferred Skills:

• System Center Configuration Manager (SCCM).
• Nagios or other monitoring solution.
• Veeam or other backup software.
• Microsoft Office 365.
• Knowledge of at least one scripting language and automation.
• Knowledge using ServiceNow or other ticketing system.

Education:

• Bachelor's Degree or higher in Computer Science, Information Technology, Engineering or related technical field preferred (equivalent experience and certifications may be considered).

Why is This a Great Opportunity:

This is a growing company that continues to exceed in its space. Great company benefits, highly competitive pay and a collaborative work environment.