Help Desk Support Specialist
$50k - $55kExpress Employment Professionals of Round Rock, TX
Help Desk Support Level I – Onsite (Cedar Park, TX) Pay: $50,000 – $55,000 annually Express Employment Professionals has partnered with a trusted Managed IT Services provider in Cedar Park, TX. While the company is locally based, it delivers remote IT support to small and medium-sized businesses nationwide. We are seeking a Help Desk Support Level I professional to join their team onsite. This is an entry-level IT role perfect for someone technically minded with a strong problem-solving mindset and a passion for helping people. You will serve as the first point of contact for clients, troubleshooting issues and providing high-quality support in a way that’s easy for non-technical users to understand. Responsibilities: Provide remote IT support from the Cedar Park office to business clients across the U.S. Respond to helpdesk tickets, diagnose, and resolve issues promptly. Communicate clearly with non-technical users to ensure understanding and satisfaction. Support hardware, software, network, and systems-related issues. Escalate complex problems to Level 2 or senior support while maintaining client communication. Document troubleshooting steps, client interactions, and resolutions accurately. Contribute to a positive team culture of proactive problem-solving and exceptional service. Qualifications Bachelor’s degree in Mathematics or Physics. minor in Mathematics or Physics is required. Strong technical aptitude and ability to learn new systems quickly. Previous helpdesk, technical support, or customer service experience is a plus. How to Apply Interested candidates should apply directly through Express Employment Professionals – Round Rock, TX: Call our office at: View phone number on click.appcast.io Or apply online: This is an excellent opportunity to launch your IT career with a team that values customer service, professional growth, and teamwork. Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr Express Employment Professionals of Round Rock, TX
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GTS
Austin, TX1 day ago $4,000 - $4,500 per month
Base pay range Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 Summary We\'re seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to...SuggestedFull timeRemote workFlexible hours- ...Texas State Technical College is seeking a Help Desk Analyst who will serve as the primary contact for Help Desk inquiries, managing tickets and ensuring effective troubleshooting across various technologies. The analyst will respond to calls and emails, guide users through...Suggested
Texas State Technical College
Austin, TX4 days ago - A local staffing agency is seeking a Help Desk Support Level I professional to join their team onsite in Cedar Park, TX. This entry-level IT role is ideal for candidates with a passion for helping people and strong problem-solving abilities. You will troubleshoot issues...SuggestedLocal area
$18 - $25 per hour
Overview As a Technical Support Representative - Level 1 , you will provide tier 1 or tier 2 support based on training and knowledge in... ...High School diploma or General Education Degree Experience in Help Desk, Energy Management, HVAC, or Electrical is preferred Pay Range...SuggestedRemote work- ...| Delivering Strategic Talent Solutions & Business Results Job Description: Instructor Trainer 3 Title/Level: Instructor Trainer/ Help Desk Location: Hybrid - On-site and Telework (Austin, TX) Only local candidates of Texas Job Description The Instructor Trainer 3 will...Contract workLocal areaRemote work
$35 - $40 per hour
...Description The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform,... ...at SES Corporation by 2x Get notified about new Specialist jobs in Austin, TX . General - Interested in future...Full timeFor contractorsRemote work- ...Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. Position Objective The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront...Local areaFlexible hoursShift workNight shift
White House Black Market
Round Rock, TX3 days ago - ...in a USA remote setup. You will handle inquiries, reservation support, and deliver exceptional service to travelers across time zones... ...environment, communicates clearly, and maintains organized records while helping clients plan smooth, memorable trips. Remote work requires a...Remote work
Remote Careers
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Round Rock, TX3 days ago$15 - $19.5 per hour
...'s commitment to equity, inclusion, and diversity. The Sales Support Associate role is an integral part of the store's overall success... ...to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system...Minimum wageTemporary workLocal areaFlexible hoursShift workNight shiftTapestry
Round Rock, TX1 day ago$30.27 - $45.73 per hour
Position Objective: This position will provide first line support for computer systems acting as a liaison between information systems and the remainder of the organization. Perform as part of a project management team for new systems, implementations, or enhancements...Full timeImmediate startRotating shift- The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. The role ensures offices... ...work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
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...Na Oiwi Kane is looking for a skilled Computer Support Specialist to join our team in Austin, Texas. This role involves providing advanced support to end users in a mission-driven environment, handling hardware, software, and system-related issues. Candidates should have...Na Oiwi Kane
Austin, TX3 days ago- ...One of The Sage Group’s clients is seeking an IT Support Specialist, End User Services. Client is a cloud content management and file sharing service for businesses. Why work with our team: client IT End User Services' primary role is to provide technical services and...Contract workWork experience placementWork at officeRemote work
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Austin, TX1 day ago - ...States. We are seeking a dedicated and technically skilled IT Support Specialist to join our growing team. As an IT Support Specialist at... ...require assistance. Develop and deliver training materials to help employees use technology effectively, including hardware, software...Work at office
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ALTEN
Austin, TX3 days ago $89.2k - $209.5k
...customers, protect revenue, and improve uptime—by providing an OCI‑supported safe diagnostic experience and by living OCI values. Why... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all....Temporary workFlexible hoursOracle
Austin, TX4 days ago- ...H&R Block is looking for a seasonal Operations Technical Specialist in Round Rock, Texas. You will support the setup and readiness of tax offices, ensuring they are fully equipped and functional. This role requires hands-on support and collaboration with various field...Seasonal work
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Round Rock, TX1 day ago - ...professionals in over 100 countries. For more details, visit our website at Position Objective: The Production Ancillary Support Technician plays a critical role in ensuring the quality and safety of heart valve components by cleaning, inspecting, and packaging...Work at officeMonday to Friday
CryoLife
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Lumen Solutions Group Inc.
Austin, TX20 hours ago $24 - $25 per hour
...to the Compliance team, and handles various day-to-day tasks to support the Forms department. Excellent verbal and written communication... ...unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr...Hourly payFull timeContract workWork at officeShift workSNI Companies
Austin, TX1 day ago- ...Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for... ...and evolving of our time. And while you help us deliver on our mission, we deliver on... ...supporting users in a call center, help desk, service desk, or technical support...Local areaImmediate startFlexible hoursWeekend workAfternoon shift
Farm Credit Bank of Texas
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UFCU
Austin, TX1 day ago - ...At Lightspeed Systems, we help K–12 schools create safer, more effective digital learning... .... We’re looking for a Technical Support Specialist who is passionate about technology, problem... ...field. 6+ months of technical support, help desk, or customer support experience. Strong...Casual workWork at office
Lightspeed Systems
Austin, TX1 day ago
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