Catering Event Manager

Event Manager

Creating awesome experiences …it's why we get out of bed in the morning. Kick-ass catering …it's what we do, and what we've been doing for more than 50 years. And if we've learned one thing during that time, it's that catering is so much more than providing incredibly tasty food. To be the BEST, we need the BEST, and that means we need teammates who are passionate, poised, positive, and who put people first. We don't care who you are or what your area of expertise is. If you have passion and love working with an incredible team, you've come to the right place. This is Butler's Pantry. And we are looking for someone to bring organization, a meticulous attention to detail and fun as an Event Manager. This person might also identify as a Detail Collector, Vendor Director, Task Master Timing Conductor, and Problem Solver.

The Event Manager is responsible for the maintenance and execution of client catering events and oversight of social and corporate events. The Event Manager will also take an active role in administration of event related correspondence and on-site support of events. This includes fostering key relationships and contacts to ensure the achievement of increased company value and reputation. The scope of this position includes supporting the integrity of Butler's Pantry's services, in both sales and event experiences.

Your commitment to us:

• Coordinate with culinary, operations, accounting and purchasing departments throughout the life of the event
• Work with the Sales Manager or Director to ensure accurate and timely creation and administration of BEOs in an orderly manner
• Develop floor plan designs, provide logistical support and actively support the preliminary planning process
• Become fluent in catering software (Caterease), diagramming software (Prism), staffing software (Nowsta) and any other technology as required
• Interact regularly with supervisors to ensure individual growth priorities are aligned with company business strategy
• Communicate via phone calls, emails and in person with prospective and existing clientele in a warm and effective, yet professional manner

Show your stuff (the fun):

• Oversee catered events, from contract through execution; keeping in mind the importance of follow up
• Show the client you've got their back, and then take over primary communications from the Sales Manager
• Provide input and expertise in the event sales and planning process-as required, including necessary feedback from culinary, operations, accounting, purchasing, marketing & design departments
• Plan and attend site visits to create the perfect event design to knock your clients' socks off
• Get to know your clients, and develop relationships that will enable you to execute events beyond their wildest imagination
• Identify critical issues and potential problems before they occur, troubleshoot the unexpected
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks

Take the lead, finish the race (the difference):

• Set an example for and support service staff members, clients and guests at event
• Be confident fielding questions on-site from vendors, planners, clients or fellow team members
• Model appropriate behavior and encourage team members to follow suit
• Support a department climate that attracts, retains and motivates top quality sales employees
• Act as an ambassador of the Company by sharing the Company's values, vision and mission with others

Additional qualifications and requirements:

• Completion of Degree or Certificate program from an accredited institution and 2 to 4 years relevant experience are preferred. This position requires the following competencies for success:
• Ability to interact with people with ease, using highly developed interpersonal skills
• Professional appearance and conduct
• Mature, independent judgment and ability to handle a fast paced, stressful and ever-changing work environment in a professional manner
• Well disciplined, able to work under the pressure of many priorities and deadlines
• Cost and quality conscientiousness
• Computer proficiency, including Microsoft Outlook, Word and Excel, and the ability to learn new technologies
• Ability to work a flexible, sometimes non-traditional schedule
• Able to sit, stand and walk, for extended periods of time
• Mathematical skills - ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra
• Ability to reason and apply common sense understanding to work dynamics and ability to address customer personalities in various business situations
• Passion for event planning and commitment to on-going education in the event and food service industry
• Ability to maintain positive working relationships with all departments to ensure events are secured and advanced efficiently and with high quality

Our promise to you: Traditional Benefits:

• Competitive Compensation
• Health & Dental Coverage
• Voluntary Vision, Short-Term Disability, Life Insurance Plans
• Employer-Paid Long-Term Disability and Life Insurance Plans
• Employer-Paid Employee Assistance Plan (EAP)
• Immediate access to paid-time off (including new parental leave) that accrues based on tenure
• Voluntary Flexible Spending Account & 401K with Employer Match

Non-Traditional Benefits:

• Flexible Hours (business driven)
• Ability to work remotely, occasionally & when appropriate
• Team Bonus Structure
• Daily Team Lunch

Cultural Benefits:

• A dedication to MIBE – Finding ways to Make It Better Everyday
• An effort to create true Work/Life Integration for all Team members
• Leadership expectations in every position
• Regular Employee Appreciation events (Happy Hours, Coffee Trucks, Spirit Days, Donut Parties, Holiday luncheons…)
• A focus on creating opportunities for all – team members, community partners & vendors included.