Czech Customer Support Consultant - Athens

at speakit Do you speak Czech ? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens. We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure? Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment. Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece! Responsibilities: Provide software troubleshooting for mobile devices (mobile phones, tablets & more) Assist customers to manage/secure their account & passwords Resolve customers' online store post-sales requests Deliver high quality support: provide accurate and complete information by using the right methods/tools Manage large amounts of incoming calls & emails Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions Identify and assess customers' needs to achieve satisfaction Requirements Native-level or C1 level in Czech At least B2 level in English Tech savvy, curious about new technologies High School Diploma Flexibility to work night shifts/ weekend shifts (if applicable) Great communication skills Prior customer support experience would be an advantage Benefits Competitive salary (gross salary 1200-1300€) 14 salaries per year Monthly bonuses Relocation support (flight ticket to Greece, 2-week hotel accommodation , assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece Training courses First-class ongoing training and career development opportunities You will join a multinational market leading call center company Work in a vibrant and energetic office with a real team focus Multicultural and modern working environment Only CVs in English will be reviewed #J-18808-Ljbffr Employers from Greece