Underwriting Support Specialist / Senior Underwriting Support Specialist - Property

Overview The primary purpose of this position is to act as a resource and integral member of the underwriting team, supporting day-to-day client servicing, managing workflow, and meeting timelines by handling basic underwriting support responsibilities. This role reinforces ease of doing business with Markel by meeting or exceeding agents/brokers' expectations and providing quality service on a consistent basis. The position involves working under the direction of an underwriter and collaborating with teammates and key business partners to research, gather information, and complete transactions. Responsibilities Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low-complexity issues, facilitating overall servicing of accounts, and processing business transactions not requiring review/signoff by an underwriter. Obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items. Ensure accuracy of information input into all appropriate systems and verify that all necessary documentation is on file. Routinely communicate with team members, agents/brokers, and other key business partners to research, gather information, review, analyze, and complete transactions. Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely and accurate manner and meet compliance standards. Participate in problem-solving activities to define problems, identify root causes, design and test solutions, implement solutions, and apply continuous improvement methodologies to improve processes and procedures. Under underwriter direction, attach appropriate forms and make policy changes as requested. Establish and maintain effective relationships with clients and collaborate with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team and meet business results. Qualifications Bachelor’s degree preferred. Excellent oral and written communication and organizational skills. Ability to multi-task in a fast-paced environment. Ability to work independently and within a team. Ability to follow processes and pay attention to detail. Willingness to work toward insurance designation (AINS). Intermediate proficiency in MS Word and Excel. US work authorization required. Salary information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Underwriting Support Specialist is $21.78 - $29.95/hour with a 5% incentive; the Sr. Underwriting Support Specialist is $24.62 - $33.85/hour with a 5% incentive. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. If you require accommodation through the application process, please email View email address on click.appcast.io. #J-18808-Ljbffr Markel