Payment Poster

Payment Poster - Houston, Texas

Job Overview


We are partnering with a healthcare organization based out of Houston to help them hire a Payment Poster to join their cash applications team. In this role, you will help locate missing insurance payments, review EOBs, and ensure funds are correctly posted to patient accounts. This is a detail-focused, investigative position that plays a key role in keeping revenue accurate and up to date.


Details

• $19-$22/hour (DOE)
• Contract-to-hire (800 hours)
• Monday-Friday schedule (8:00 AM-5:00 PM or 7:00 AM-4:30 PM)
• 30 days onsite training, then fully remote work

Responsibilities:

• Call insurance companies to locate missing payments or EOBs
• Review and interpret Explanation of Benefits (EOBs)
• Research why payments were not posted or applied incorrectly
• Work from Excel-based AR/account lists
• Follow up on insurance accounts and documentation
• Partner with the cash applications team to ensure accurate posting
• Work through older or complex accounts requiring deeper research

Requirements:

• 2-3 years of payment posting experience
• Experience in AR, insurance collections, or insurance follow-up
• Ability to read and interpret EOBs
• Comfortable contacting insurance companies by phone
• Basic Microsoft Excel skills

Why Apply:

• Fully remote after training
• Hands-on, investigative AR work (not just data entry)
• Opportunity to solve real "missing payment" cases
• Work with a healthcare organization and experienced cash applications team
• Strong growth exposure in revenue cycle operations

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.