D207 - Information Technology - IT Data Operations Technician

IT Data Operations TechnicianRiver Edge is looking to fill the position of IT Data Operations Technician. This position is responsible for providing first-level IT support to CCBHC team members by setting up laptops and other computing devices, installing and configuring hardware and software, troubleshooting technical issues, responding to support requests, and training staff on the effective use of computer systems. The role also requires occasional travel and the ability to perform other duties as assigned.Key responsibilities include:Setting up laptops and other computing devices in support of CCBHC team members.Having basic Information Technology computer/helpdesk troubleshooting skills.Acting as the first line of support for Information Technology needs of CCBHC team members.Setting up hardware and installing and configuring software and drivers.Responding to queries on the phone, via email, in person, or through remote access.Training colleagues on how to effectively use computer systems and components.Some travel required.Other job duties as assigned.Qualifications include:At least a high school diploma/GED equivalent. Associates degree preferred.Intermediate to advanced Office 365 knowledge.Intermediate to advanced PC troubleshooting.Basic networking knowledge.Must be 21 years of age.1+ year(s) of experience working in IT/Data Analyst.Good organizational skills are a must, able to communicate well both verbally and written.Positive energy person, good communicator.Can handle and protect confidential information.Valid driver's license with reliable transportation.Acceptable driving record.All applicants must pass a satisfactory background clearance and pre-employment drug test.Provide 2 professional references (former employers only, no family members).Physical qualifications include:Be able to lift 25 pounds whenever needed or required.Additional benefits include:Flexible spending accounts.Short and long-term disability coverage.11 paid holidays.Voluntary Life Insurance.If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.