F&B Supervisor

Location 4876 HAXTON WAY,FERNDALE, WA, 98248-9130,United States Other Compensation Tips Job Category Food and Beverage Employee Type Non-Exempt Manage Others Yes Contact information Name Human Resources Phone View phone number on click.appcast.io Email View email address on click.appcast.io Description Summary:Takes responsibility for all food and beverage areas during assigned shift. Assists in hiring, scheduling, training and implementing policies and procedures. Qualifications High School diploma or credited courses in business or hospitality (job experience may be substituted for education requirements) Minimum 2 years of Food and Beverage experience Have knowledge of Excel, Word and Outlook Must be motivated and demonstrate superior customer relations Must be 21 years of age Acquire Food Handlers permit within 30 days of hire Must successfully complete 90 day probationary/training period to maintain employment License Requirement(s) Class III, MAST permit, Washington State Food Handlers Permit Essential Job Functions Supervises the department on assigned shift, including administrative and secretarial work, interviews, and maintaining products, supplies and equipment. Ensures compliance with all regulations regarding alcohol, health and safety for employees and customers. Gives superior customer service at all times. Must be able to problem solve all guest complaints in a positive and professional manner Ensures food quality and quantity in food service areas. Trains subordinates. Delegates work and cleaning duties Makes recommendations to improve menu offerings, service, and procedures. Monitors food temperatures and times on precooked food.li> Performs other duties as requested. Represent the Silver Reef Casino values, policies, procedures and standards while on property Ability to work within a strong team environment Must be able to work flexible hours i.e. holidays and weekends Physical/Mental Requirements Manual and finger dexterity for operation of personal computer and routine paperwork Capable of lifting 25 lbs. Standing or walking for long periods. Working Conditions Work is performed indoors in a climate-controlled environment with occasional hot and cold temperature changes. Work in close spaces while working with others. Will be exposed to food odors. Stand on tile, mats. Hazards: chemicals, equipment blades, hot food, wet floors, knives. Requirements Qualifications: High School diploma or credited courses in business or hospitality (job experience may be substituted for education requirements) Minimum 2 years of Food and Beverage experience Have knowledge of Excel, Word and Outlook Must be motivated and demonstrate superior customer relations Must be 21 years of age Acquire Food Handlers permit within 30 days of hire Must successfully complete 90 day probationary/training period to maintain employment License Requirement(s): Class III, MAST permit, Washington State Food Handlers Permit Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist Food & Beverage Management in implementing established procedures for the Food & Beverage Department. Administer the Food & Beverage policies and procedures in all food and beverage outlets. Train and evaluate food and beverage personnel. Supervise and coordinate activities of all Food & Beverage employees engaged in providing meals and/or beverages to patrons and employees. Compile, adjust and post personnel shift schedules weekly and as needed.

ADDITIONAL DUTIES

Ensure accurate record keeping. Prepare, review, and analyze reports, as assigned by Food and Beverage Management. Ability to be a working supervisor to perform as Food and Beverage Server, bartender, and/or Cashier as needed. Assist with interviews and hiring for positions within the food and Beverage Department, as directed by venue managers. Promote positive customer relations and resolve complaints made by patrons and/or employees regarding food and/or service. Assist with monthly food, liquor, beer and wine inventory, creating spreadsheets to track. Assist with evaluating performance of all front of the house employees. Use, train and monitor Info Genesis POS system. Assure all venues are covered accordingly. Responsible for knowing all events in the property. Attend all mandatory meetings and training. Display sensitivity to Native American Culture Operate within the parameters of the Silver Reef Human Resource Policies, Departmental Policies and all other applicable regulations. Other duties may be assigned. Additional Information Department Food & Beverage Reports to title Director of Food & Beverage #J-18808-Ljbffr Theuniversityunion