Senior Scrum Master

Job ID: 99356735376Posted: 2026-08-18Location: Eden Prairie, Minnesota, United StatesSalary: $91,700 - $163,700/yearJob Area: TechnologyCompany: UnitedHealth GroupOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Senior Scrum Master serves as a servant leader, Agile coach, and delivery facilitator for Enterprise Procurement technology teams. This role is responsible for enabling high-performing Agile teams, improving delivery predictability, fostering continuous improvement, and ensuring successful execution of strategic business and technology initiatives.Working closely with Technical Product Managers, engineers, architects, support teams, and business stakeholders, the Scrum Master / Agile Delivery Lead helps translate priorities into execution by facilitating Agile practices, removing impediments, coordinating dependencies, and promoting a culture of accountability, transparency, and operational excellence.The ideal candidate combines strong Agile leadership, delivery management, stakeholder facilitation, and technical acumen to help teams consistently deliver customer and business value while maintaining a sustainable pace and high quality standards.You will enjoy the flexibility to telecommute* as you take on some tough challenges.Primary Responsibilities:Agile Leadership & CoachingFacilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, Release Planning, and Program Increment planning activitiesServe as a servant leader and Agile coach, helping teams adopt and continuously improve Agile, Scrum, Kanban, Lean, and SAFe practicesFoster a culture of accountability, transparency, collaboration, experimentation, and continuous learningEstablish and reinforce team working agreements, delivery standards, and Agile best practicesCoach teams in self-organization, cross-functional collaboration, and continuous improvementDelivery Planning & ExecutionPartner closely with Technical Product Managers and Product Owners to ensure backlog readiness, story refinement, prioritization alignment, and sprint preparednessFacilitate story decomposition, estimation sessions, sprint planning, capacity planning, and release planning activitiesSupport creation and maintenance of delivery plans and timelines that align with business priorities and roadmap objectivesMonitor sprint execution and proactively identify risks, blockers, dependencies, and delivery challengesRemove impediments that impact team productivity or jeopardize delivery commitmentsCoordinate dependencies across teams, platforms, vendors, support organizations, and business stakeholdersFacilitate cross-functional collaboration to ensure alignment on priorities, schedules, and delivery expectationsContinuous Improvement & Team PerformanceDrive retrospective discussions and ensure continuous improvement actions are documented, prioritized, assigned, and completedLeverage Agile metrics and team insights to identify opportunities for process improvement and increased delivery effectivenessTrack and communicate delivery performance indicators including:Sprint PredictabilityTeam VelocityCapacity UtilizationFlow EfficiencyLead TimeCycle TimeDefect TrendsRelease QualityTeam Health MetricsDevelop and maintain team dashboards, scorecards, and reporting artifacts that provide meaningful visibility into delivery performanceIdentify opportunities to improve team efficiency through automation, standardized processes, tooling improvements, and workflow optimizationRelease & Operational ReadinessPartner with Change Management, Release Management, Support, and Operations teams to ensure successful deployments and production readinessCoordinate release planning activities, dependency management, testing readiness reviews, implementation schedules, and post-release validation activitiesSupport team compliance with enterprise governance, documentation, testing, audit, change management, and operational standardsFacilitate release retrospectives and lessons learned reviews following large-scale deployments or major initiativesEnsure operational readiness considerations are included throughout planning and delivery activitiesStakeholder Engagement & CommunicationBuild strong relationships across Product Management, Engineering, Support, Procurement Operations, Architecture, and Business stakeholder groupsFacilitate discussions to resolve conflicts, clarify priorities, and align stakeholders around delivery objectivesCommunicate delivery progress, risks, dependencies, and key metrics to leadership and stakeholder groupsCreate executive-ready status updates, delivery summaries, and team performance reportsHelp ensure strategic priorities are clearly understood and translated into effective team executionWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:3+ years of experience as a Scrum Master, Agile Coach, Delivery Lead, Technical Project Manager, or related Agile delivery role3+ years of experience facilitating Agile ceremonies and coaching cross-functional software development teams3+ years of demonstrated success supporting software delivery teams in Agile development environments2+ years of strong understanding of Software Development Lifecycle (SDLC), Agile delivery practices, DevOps principles, and release management processes2+ years of experience with Agile delivery tools such as Jira, Rally, Azure DevOps, ServiceNow Agile Development, or similar platforms2+ years of strong knowledge of Agile frameworks including Scrum, Kanban, Lean, and SAFe2+ years of managing delivery risks, dependencies, and stakeholder communicationsAbility to influence outcomes and drive alignment without direct authorityPreferred Qualifications: Bachelor's degree in information technology, Computer Science, Engineering, Business AdministrationCertified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), SAFe Agilist (SA), or equivalent certificationExperience supporting enterprise platforms and application development teamsExperience working with ServiceNow development teams or enterprise workflow platformsExperience supporting large-scale digital transformation initiativesStrong analytical and problem-solving skills with the ability to interpret delivery metrics and drive continuous improvementExcellent facilitation, communication, organizational, and conflict resolution skillsKnowledge of ITIL, Change Management, Release Management, and Operational Excellence practicesExperience using Power BI, Tableau, ServiceNow Performance Analytics, or similar reporting toolsExperience leading multiple Agile teams and coordinating cross-team dependenciesStrong understanding of Product Management and Product Operating ModelsExperience working in highly regulated or compliance-driven environments*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #GREEN