Field Service Engineer - Proton Therapy (Baltimore, MD)

Location Baltimore, MD (on‑site position) Note Candidate must live within close proximity or be willing to relocate to Baltimore, MD. This is an on‑site position that requires onsite work at local customer locations. Shift Requirements 1st, 2nd or 3rd shift, 8 hrs./day Compressed Work Schedule: 10 or 12 hrs./day or night, 3 or 4 days/nights per week Rotating Weekends Up to 30% Travel may be expected Varian Proton Therapy Systems Subsystems High Vacuum Cryogenics and Superconducting Magnets High Voltage applications, AC and DC RF Power Delivery System X‑ray with Computed Tomography Industrial Robots and Motion Control Industrial PLC Controls Radiation Dosimetry Responsibilities Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions. Provide highly visible customer support including assisting the customer in the operation of the system. Serve as a company liaison with the customer on technical and/or administrative matters. Perform all operational quality checks including planned maintenance in a timely manner. Provide accurate, detailed and concise field service reports. Complete required assignments, Service Technical Bulletins and upgrades in a timely manner. Complete mandatory training assignments and certifications on time to maintain FDA compliance. Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications. Be responsible for or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator. Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. Vendor credentialing requirements may include: proof of valid identification (photo, driver’s license, SSN), criminal background checks, drug screens, immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, healthcare trainings (provided by Varian). Minimum Required Skills and Knowledge Associate’s degree in an Engineering Technologies field of study or 2 years of prior applicable experience in military or high‑tech industry. Must be able to occasionally work at heights above 20 feet or in cramped spaces. Fluency in English, both written and spoken. Must have a customer‑focused attitude. Ability to troubleshoot using technical drawings and root‑cause methodologies. Intermediate level knowledge of mechanical tooling: torque wrenches; precision gauges & levels; vernier scales, calipers, micrometers; drills, saws, taps and dies; lubrication and adhesives. Intermediate level knowledge of electrical tooling: digital multimeter, oscilloscopes, circuit/component tooling; soldering. Other Desired Skills and Knowledge Fundamental knowledge of computer and network systems. Previous experience in either a high‑tech industry or military technical support roles. Compensation and Benefits Base pay: $74,300 – $102,168. Compensation may vary based on geography, skills, education, experience, and other qualifications. Benefits (subject to eligibility): medical, dental, vision, 401(k) retirement, life insurance, long‑term and short‑term disability, paid parking/public transportation, paid time off, paid sick time, and safe time. Vendor Credentialing Position must have full access to Siemens Healthineers' client sites to perform essential functions. Many clients require credentials; must meet all Vendor Credentialing requirements and maintain them during employment. Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO Is The Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here . Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. Persons with disabilities may be provided reasonable accommodations. To request, fill out the accommodations form. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control A successful candidate must work with controlled technology in accordance with US export control law. Siemens Healthineers policy complies fully with US export control laws and regulations. Data Privacy We care about your data privacy and take compliance with GDPR and other data protection legislations seriously. Please create a profile in our talent community to upload your CV. Beware of Job Scams Be aware of fraudulent job postings. Verify by searching the posting on Siemens Healthineers career site. To all recruitment agencies Siemens Healthineers does not accept agency resumes. Please do not submit resumes to our jobs alias or other company locations. #J-18808-Ljbffr Siemens Healthineers