Client Manager - LHB

Job Summary

Responsible for the overall relationship of a key strategic client, managing day to day activities, problem resolution, and renewal activities. Develop key relationships within internal operational resources to bring solutions, problem solving, consultation to client. Maintain relationships with senior management level contact with Benefits, Human Resources, and financial staff of the client. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation.

Required Job Qualifications

High school diploma or GED equivalent required

3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities

Ability to travel is required (10%-20%)

Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus;

Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)

Ability to interact with senior level executives

Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required

Results oriented and self-motivated

Excellent written and verbal communications skills are required, as are exceptional organizational skills

Excellent presentation skills

Preferred Job Qualifications

College degree

State insurance license

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EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$67,600.00 - $127,000.00

Exact compensation may vary based on skills, experience, and location.